Welcome to the KeepItPrinting.com forums! The doctor is IN.

Your business can be seen here! Prime spots available!

Please consider making a voluntary donation if you find these forums helpful. Thank you.
Home of the Kip Doctor!            REGISTER: In order to register for our forums please send an E mail to [email protected] stating what user                                                               name and password you would like. This is now required due to all the spambots that have been registering.
KeepItPrinting.com Forum Index KeepItPrinting.com
The "unofficial' and "unauthorized" KIP info site.

FAQFAQ
SearchSearch
MemberlistMemberlist
UsergroupsUsergroups
ProfileProfile
Log in to check your private messagesLog in to check your private messages
Log inLog in

Touch Screen in Cold\Warm Sleep Mode Failures to Recover

 
Post new topic   Reply to topic    KeepItPrinting.com Forum Index -> KIP 3000 and 3100
View previous topic :: View next topic  
tabcom
medical school grad


Joined: 12 Apr 2006
Posts: 66
Location: Fort Wayne, IN
 PostPosted: Wed Oct 11, 2006 9:52 am    Post subject: Touch Screen in Cold\Warm Sleep Mode Failures to Recover Reply with quote Back to top
If the touch screen goes into normal sleep mode and the customer touchs it, it will return to a ready state.

However, if the printer goes into warm or cold sleep mode and the customer attempts to wake it up by touching the screen, the screen does not recover. Customer must reboot the printer.

Has anyone else experience this isssue?

Currently, I've turned off warm\cold sleep and upgraded the firmware to 1.2.76.

I've attempted to replace the touch screen. However, the touch screen was DOA and I am reordering a new one.
 
View user's profile Send private message Send e-mail
GR81
doctor


Joined: 09 Sep 2005
Posts: 431
Location: MN
 PostPosted: Wed Oct 11, 2006 12:29 pm    Post subject: Reply with quote Back to top
Yes, I have had the same problem.
If you go into the IPS and Set the sceen saver mode to "None".
This will make it so your screen will not go into sleep mode.
Your best bet though is getting a new one from KIP while it's still covered by KIP.
 
View user's profile Send private message Send e-mail Visit poster's website
tabcom
medical school grad


Joined: 12 Apr 2006
Posts: 66
Location: Fort Wayne, IN
 PostPosted: Fri Oct 13, 2006 10:29 am    Post subject: Reply with quote Back to top
After further testing, the touch screen will recover from warm\cold sleep if any cover or deck drawer is openned and closed. The touch screen will not recover from warm\cold sleep by simply touching the screen.
 
View user's profile Send private message Send e-mail
Display posts from previous:   
Post new topic   Reply to topic    KeepItPrinting.com Forum Index -> KIP 3000 and 3100 All times are GMT - 3.5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum