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reduced file size after jam on the scanner.

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Tinyminime
medical school grad

Joined: 08 May 2007
Posts: 69
Location: Auckland NZ

Posted: Wed Jul 10, 2019 1:00 am Post subject: reduced file size after jam on the scanner.

Issue: Kip color express 10 - Scanned original jams - User removes jam and scanner resets - Scanned image immediately after jam comes through at approx. ¼ of the file size as normal - 2nd scanned image after jam comes through normally (no user intervention required for this to happen) _________________ I used to have hair!!!

mark in vegas
doctor

Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV

Posted: Wed Jul 10, 2019 11:57 am Post subject:

Funny thing, Color Express went FUBAR on us yesterday. I completely uninstalled the CE software, rebooted and reinstalled same. So far seems OK. If this is a new behavior for your CE I'd start with the above. _________________ Regards, Mark RVN 68-69 It's so nice to be insane No one asks you to explain

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