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sansal
dreaming of medical school
Joined: 21 Dec 2015
Posts: 6
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 Posted: Fri Nov 09, 2018 11:47 am Post subject: Kip 7980 system k long waiting to print or copy |
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We install a new KIP 7980 and every thing is working fine,
But when we send more than one copy (print or copy) the machine waiting for a long time more than 10 minutes (sometimes) before the print out or copy come out. |
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mark in vegas
doctor
Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV
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| Posted: Mon Nov 12, 2018 12:35 pm Post subject: |
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Try converting the file to TIFF. If you're sending a multi page PDF processing times can be extended, use Acrobat to convert a multi page PDF to single page. Flatten the image especially if it's an autocad image.
_________________
Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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dlee
doctor
Joined: 07 Nov 2006
Posts: 1459
Location: E. Syracuse NY
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| Posted: Wed Nov 14, 2018 9:52 am Post subject: |
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Did you try cleaning the Database? This is the first thing KIP will ask you to do. And most times, it will solve the slow processing issues.
Close the UI and get to the desktop. Go to the taskbar and on the right side there is a small arrow pointing up. In the little box that appears, you will see the word "KIP". Right click on it and select Clean Database. |
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doodad
medical school grad
Joined: 03 Mar 2008
Posts: 72
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| Posted: Wed Nov 14, 2018 5:30 pm Post subject: |
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| Also check that the WPD is set to script. I find that if it is installed on a server as script it may be set to GL on the work station. You might also reinstall the driver. Sometimes those pesky Micrsoft updates corrupt drivers. |
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