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dlee doctor
Joined: 07 Nov 2006 Posts: 1459 Location: E. Syracuse NY |
Posted: Thu Apr 26, 2018 11:10 am Post subject: Paper not switching rolls |
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Customer has the same exact paper size/media in both rolls. KIP does not switch from 1 roll to the next when it runs out. It'll sit there and ask for the paper to be replaced. First thing I thought was that they had the wrong roll info but confirmed that it does show the correct roll info for both rolls. |
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mark in vegas doctor
Joined: 20 Oct 2010 Posts: 1852 Location: Las Vegas, NV |
Posted: Thu Apr 26, 2018 11:18 am Post subject: |
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I KNOW that exact is selected, right? You may have to change the setting in winuntnd.ini and reboot. _________________ Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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dlee doctor
Joined: 07 Nov 2006 Posts: 1459 Location: E. Syracuse NY |
Posted: Thu Apr 26, 2018 4:19 pm Post subject: |
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This is a K System. I haven't found where I can set "closest" or "exact". But, I don't even know if this applies here because both rolls have identical rolls in them. |
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CHILLIN doctor
Joined: 05 Oct 2006 Posts: 950
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Posted: Mon Oct 07, 2019 12:01 pm Post subject: |
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dlee
Did you ever figure this issue out? |
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