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dlee
doctor
Joined: 07 Nov 2006
Posts: 1459
Location: E. Syracuse NY
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 Posted: Wed Jan 25, 2017 3:52 pm Post subject: PW350 stuck at 90% on start up |
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| TSM says to check USB and plugs on Scorpion I/O board including the memory module. This did not solve the issue. Next step says to replace the Scorpion board. Also says I can try to reinstall software but this customer is not on account with us so I don't have any PowerM Controller USB Key for this particular printer. then of course if this doesn't work, to replace the CPU board on the PowerM controller. Anyone have any other suggestions? |
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Steakface
dreaming of medical school
Joined: 13 Jun 2011
Posts: 8
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| Posted: Sun Feb 05, 2017 11:11 am Post subject: |
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| I will recommend to reload software. |
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dlee
doctor
Joined: 07 Nov 2006
Posts: 1459
Location: E. Syracuse NY
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| Posted: Thu Jul 06, 2017 3:12 pm Post subject: |
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| Sorry for the late reply but I ended up replacing the Hard drive. |
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dlee
doctor
Joined: 07 Nov 2006
Posts: 1459
Location: E. Syracuse NY
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| Posted: Thu Jul 06, 2017 3:14 pm Post subject: |
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| Today, I just reinstalled the software on another PW350 and it's all good working but when you go to screen and scroll to Service Info : Counters and System Info, the Primary Counter is in MM. I need to switch it back to SF. In WebExpress, I made sure it's English US for 1st and 2nd language but it did not change anything. Do you know where I can go change this? |
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