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Home of the Kip Doctor!
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KeepItPrinting.com
The "unofficial' and "unauthorized" KIP info site.
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dlee
doctor
Joined: 07 Nov 2006
Posts: 1459
Location: E. Syracuse NY
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 Posted: Thu Sep 22, 2016 10:15 am Post subject: KIP700m screen issue |
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Screen goes blue and you can faintly see the UI in the background and still usable. When it goes blue, there are white lines at the bottom of the screen. Customer reboots and then all is well again but it will randomly revert back to the bad screen. Anyone seen this before? monitor issue? video card issue? When I got there, the screen was working normal. I confirmed all connectors had good connection and wiggled the cables and could not reproduce the issue. Here is a pic of it, that the customer sent to me.
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Col.Buckshot
medical school freshman
Joined: 18 Mar 2009
Posts: 15
Location: Buffalo, NY
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| Posted: Fri Oct 07, 2016 12:30 pm Post subject: |
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There's a small door above the screen that hides the monitor controls. The next time the screen messes up try pushing the "auto" button and if that doesn't work try the "power" button. Shut it off for a moment then fire it up again. That may tell you if the monitor is trying to take early retirement or its an issue with the IPS.
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Rule #1, When all else fails - get a bigger hammer. |
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dlee
doctor
Joined: 07 Nov 2006
Posts: 1459
Location: E. Syracuse NY
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| Posted: Fri Oct 07, 2016 3:05 pm Post subject: |
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| Thanks for the advice. The customer hasn't called me back so I'm guessing, he's OK. |
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