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Color scan gives watermark

 
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richt60
dreaming of medical school


Joined: 06 Feb 2016
Posts: 2
Location: Bay Area

 PostPosted: Mon Apr 18, 2016 2:09 pm    Post subject: Color scan gives watermark Reply with quote Back to top

I have a 7100 that puts "KIP Color Pro Demo" on all color scans and prints it out. b/w scans are ok
I rescanned the key code for color scanning but it still puts watermark. Konica told me the serial number of the machine was invalid on the KIP site. Does anybody have a clue to what that means?
 
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Techsense
medical school senior


Joined: 01 May 2009
Posts: 38

 PostPosted: Tue Apr 19, 2016 9:01 am    Post subject: Reply with quote Back to top

Was it working and it stopped, have you had the 7100 from new?
 
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doodad
medical school grad


Joined: 03 Mar 2008
Posts: 72

 PostPosted: Tue Apr 19, 2016 2:49 pm    Post subject: Reply with quote Back to top

The serial number on the scan sheet has to match exctly the serail number in the scanner board or it will not work. Has the scanner main board or whole scanner been replaced?
 
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richt60
dreaming of medical school


Joined: 06 Feb 2016
Posts: 2
Location: Bay Area

 PostPosted: Thu May 12, 2016 10:06 am    Post subject: Color scan watermark Reply with quote Back to top

Problem was firmware not at 7.2. 7.4 Recovery disk was faulty ( would not see net card). Reloaded with a new disk and key code was saved. Works ok.
 
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