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KeepItPrinting.com
The "unofficial' and "unauthorized" KIP info site.
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KipCody
medical school grad
Joined: 16 Jul 2013
Posts: 65
Location: Knoxville, TN
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 Posted: Fri Apr 01, 2016 1:08 pm Post subject: Vertical Magenta Line |
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| I got a call from my customer this morning that they were getting a vertical magenta line from leading edge to trailing edge. I updated the software on the ips to 1.3 that I had gotten from Kip to resolve a different problem to no effect. Has anyone else seen anything like this? |
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GR81
doctor
Joined: 09 Sep 2005
Posts: 431
Location: MN
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| Posted: Fri Apr 01, 2016 2:03 pm Post subject: |
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No, but it should be easy to see what is causing it by pulling out the magenta drum unit. Most likely something on the charge unit or drum.
Last edited by GR81 on Fri Apr 01, 2016 4:36 pm; edited 1 time in total |
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CHILLIN
doctor
Joined: 05 Oct 2006
Posts: 950
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| Posted: Fri Apr 01, 2016 3:40 pm Post subject: |
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| or a wiper blade issue |
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Little Man Gonzalez
medical school freshman
Joined: 14 Mar 2008
Posts: 15
Location: Phoenix, Az
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| Posted: Wed Apr 06, 2016 12:14 pm Post subject: |
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| Quote: |
| or a wiper blade issue |
This is most likely the case.
I had the same issue recently with magenta as well.
Had to reseat the wiper blade off the transfer belt, corrected the issue. While you have the wiper blade out, dust the blade and belt with toner to give it some lubrication, i've noticed out of factory sometimes there isnt enough toner to properly lubricate that wiper blade.
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KIP 3000/3100,5000,6000,8000,7700, 7770, 7100/7170, Color 800
Oce Plotwave 300/340/350/360/500
OCE ColorWave 500/600/650/650R3/700
HP Designjets
Canon IPF
Mutoh
Roland
Epson |
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KipCody
medical school grad
Joined: 16 Jul 2013
Posts: 65
Location: Knoxville, TN
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| Posted: Wed Apr 06, 2016 3:24 pm Post subject: |
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| So after spending hours at my customer's location, and after talking with Kip I was finally able to pinpoint the problem. In the center of the magenta LED head one pixel is out. |
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lead guitarist
intern
Joined: 03 Apr 2007
Posts: 123
Location: Texas
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| Posted: Tue Apr 26, 2016 4:58 pm Post subject: |
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Ouch so the print head is the culprit. I sure hope that Kip replaces that under warranty?? One tiny pixel? That sucks...
Lead Guitarist
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If it's too LOUD get some plugs!! |
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