 |
|
|
|
|
|
|
|
|
|
SHORTROUND
resident
Joined: 23 Mar 2005
Posts: 155
|
 Posted: Tue Nov 17, 2015 6:11 pm Post subject: will not print |
  |
|
| After i re-ghosted the hard drive prints show up in the queue and leave and the machine starts as if its going to print but it does not print. i can send a test print from sevice mode and it will print. Any ideas??? |
|
| |
|
|
|
|
|
|
|
|
mark in vegas
doctor
Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV
|
| Posted: Tue Nov 17, 2015 7:51 pm Post subject: |
|
|
Try reghosting the IPS. The test prints are generated in the printer.
_________________
Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
|
| |
|
|
|
|
|
|
|
|
SHORTROUND
resident
Joined: 23 Mar 2005
Posts: 155
|
| Posted: Wed Nov 18, 2015 3:12 am Post subject: |
|
|
| I did a re-load from the install CD but still no luck. Thinking hard drive. |
|
| |
|
|
|
|
|
|
|
|
mark in vegas
doctor
Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV
|
| Posted: Wed Nov 18, 2015 12:19 pm Post subject: |
|
|
Just a thought, close unattend, right click my computer. select manage, disk management and run chkdsk with repair and restart. Could just be a bad sector.
_________________
Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
|
| |
|
|
|
|
|
|
|
|
SHORTROUND
resident
Joined: 23 Mar 2005
Posts: 155
|
| Posted: Wed Nov 18, 2015 12:23 pm Post subject: |
|
|
| tried that before i reloaded the controller |
|
| |
|
|
|
|
|
|
|
|
dlee
doctor
Joined: 07 Nov 2006
Posts: 1459
Location: E. Syracuse NY
|
| Posted: Wed Nov 18, 2015 2:23 pm Post subject: |
|
|
When you close the UI, what machine does it indicate on the top of the Unattend sortware. If it doesn't indicate the correct printer, it will do this.
You have two options. You will have to find the file, either named KPrep.exe or KIPPrep.exe or IPSPrep.exe. I think they changed the name depending on what version you have. Launch it and it'll prompt you for what type of machine you have and go from there. KIP says it is located right inside the diagnostics folder on the desktop.
Or
Last time I had this issue, it was on a 3000 but said 5000 in the Unattend KIP queue view. I went into the Unattend.ini and changed it back to 3000 but it did not help. I needed to run the .exe above but for some reason I couldn't find it in the Diagnostics folder or SEARCHing for it, even with KIP's help. I ended up doing a factory restore from the IPS and it fixed it. |
|
| |
|
|
|
|
|
|
|
|
jezebel09
resident
Joined: 12 Jun 2013
Posts: 209
|
| Posted: Wed Nov 18, 2015 3:59 pm Post subject: |
|
|
DLee is spot on....the issue is that the Density settings in the winuntd.ini file are not set properly.
They are sending a density value that the printer cannot use and therefore just dump the job.
Running the prep again should do the trick.
_________________
**************************************
Ockham's razor - usually is the best answer....
************************************** |
|
| |
|
|
|
|
|
|
|
|
mark in vegas
doctor
Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV
|
| Posted: Thu Nov 19, 2015 12:13 pm Post subject: |
|
|
The people on this forum never cease to amaze me. You are some damn smart people. I ,on the other hand, live by " A man has got to know his limitations"........
_________________
Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
