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arlen resident
Joined: 30 Nov 2009 Posts: 157 Location: Salt Lake City, Utah |
Posted: Thu Sep 24, 2015 5:32 pm Post subject: 3000 scanner issue |
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Customer called.
Scanner takes the sheet and feeds it through.
No image comes up on the screen
Scanner stays on after sheet has exited, the screen then shows "scanner not found", only way to shut the scanner down is to turn off the machine.
I will be going in the morning to check it out. Just wondered if anyone had seen something like this.
Thanks |
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mark in vegas doctor
Joined: 20 Oct 2010 Posts: 1852 Location: Las Vegas, NV |
Posted: Thu Sep 24, 2015 7:51 pm Post subject: |
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Sounds like the controller is on the way out. You know, the controller KIP doesn't offer any longer. _________________ Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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dlee doctor
Joined: 07 Nov 2006 Posts: 1459 Location: E. Syracuse NY |
Posted: Fri Sep 25, 2015 10:34 am Post subject: |
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Could be the scanner board, not that it's any cheaper....
Try this first:
-check USB connection (try plugging it into another USB plug on controller), could be bad USB plug on controller....
-bring a new USB cable, then unplug the one that is connected from scanner to controller and use new one (in case the cable is bad) |
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mark in vegas doctor
Joined: 20 Oct 2010 Posts: 1852 Location: Las Vegas, NV |
Posted: Fri Sep 25, 2015 11:21 am Post subject: |
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In this case controller=scanner board. I should have made that clear. _________________ Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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arlen resident
Joined: 30 Nov 2009 Posts: 157 Location: Salt Lake City, Utah |
Posted: Fri Sep 25, 2015 4:05 pm Post subject: |
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It's another dead scanner controller board.
How exciting
Thanks |
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CHILLIN doctor
Joined: 05 Oct 2006 Posts: 950
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Posted: Fri Sep 25, 2015 5:02 pm Post subject: |
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What version 3000? A 1050xxxx or 1051xxxx. I have a few scanner boards if you need one depending on what model. |
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arlen resident
Joined: 30 Nov 2009 Posts: 157 Location: Salt Lake City, Utah |
Posted: Mon Sep 28, 2015 1:07 pm Post subject: |
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Sent you a PM. |
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