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Issue Printing Some Half Size PDF's to 9900

 
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MDRepro
medical school grad


Joined: 12 May 2006
Posts: 69
Location: Baltimore, MD

 PostPosted: Tue Jul 07, 2015 11:32 am    Post subject: Issue Printing Some Half Size PDF's to 9900 Reply with quote Back to top

9900 Unattend v.7.4.817
Request 7.2.4 or Print 8.0.083

Over the past few months we've begun to have issues sending sets of drawing directly from a pdf file using either Request or Print, but only half size. Mostly they print correctly, but it seems that pdf files with imported images or logos in the title block get really disformed/messed up when printing half size only. Full size of the same file prints fine. Also if i convert them first to tiff they print fine (which makes sense because its flattening them first). We are still using Request because we still have two 8000's & a 9000 that we use as well. Any suggestions?

Thanks! Confused
 
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dlee
doctor


Joined: 07 Nov 2006
Posts: 1459
Location: E. Syracuse NY

 PostPosted: Wed Jul 08, 2015 11:17 am    Post subject: Reply with quote Back to top

Open up PrintNET and go to the Printer Config page, look for the Monochrome PDF+PS Processing. Change the Dither Modes until you find an acceptable setting. It usually ends up being Stochastic but try them all.
 
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MDRepro
medical school grad


Joined: 12 May 2006
Posts: 69
Location: Baltimore, MD

 PostPosted: Wed Jul 08, 2015 3:50 pm    Post subject: Reply with quote Back to top

I tried that, also tried checking the "no transparency" option, no luck Sad
 
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MDRepro
medical school grad


Joined: 12 May 2006
Posts: 69
Location: Baltimore, MD

 PostPosted: Wed Jul 08, 2015 5:10 pm    Post subject: Reply with quote Back to top

I actually got this fixed today. I updated the conversion files in C:\Program Files\Common Files\IPS\EXE on the controller & that seemed to do the trick!
 
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