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jujitsu47
medical school freshman
Joined: 04 Jun 2014
Posts: 22
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 Posted: Fri Apr 24, 2015 12:07 pm Post subject: 7100 ips wont turn on by itself |
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| got to customer and ips was not on but machine was. turned on manually. noticed the date and time was wrong. the date read 5 years ago and time was off 10 hrs. i adj the date and time and it immedatly shut off the kip. the ips however would not shut off intill i unpluged it, it kept ticking. i waited 5 min and manually started the ips again with the kip and shut off the sleep warm and cold timers. this time it shut down correctly both together. However, the ips will not turn on by itself! you have to manually turn it on! any suggestions.... |
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tjohnson
doctor
Joined: 23 Aug 2010
Posts: 508
Location: Idaho Falls, Idaho
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| Posted: Fri Apr 24, 2015 12:26 pm Post subject: |
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| It sounds like the battery may be bad and it is losing the bios settings. The IPS's always reboot when date and time is changed, so that is normal. I think you need to enter the bios at startup and change the boot up to auto powerup at power failure. |
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jujitsu47
medical school freshman
Joined: 04 Jun 2014
Posts: 22
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| Posted: Fri Apr 24, 2015 12:29 pm Post subject: |
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| ill give that a try. why would it change though? |
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tjohnson
doctor
Joined: 23 Aug 2010
Posts: 508
Location: Idaho Falls, Idaho
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| Posted: Fri Apr 24, 2015 12:37 pm Post subject: |
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| If the battery on the motherboard is dead it will lose the bios change settings and go back to default. You may want to meter the voltage of the battery, or better yet, just change it. |
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dlee
doctor
Joined: 07 Nov 2006
Posts: 1459
Location: E. Syracuse NY
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| Posted: Fri Apr 24, 2015 4:01 pm Post subject: |
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| I recently had the same exact issue on an old KIP3000 model A. The controller wouldn't boot up with the printer. Date/time was 3 or 4 years off and lost the BIOS settings to boot. I would reset everything and it would be good for a while but then customer would call back saying controller won't boot up with printer. It ended up being a bad MOBO and I ended up replacing the controller. I did go through the process of resetting the BIOS, then tried re-ghosting, then finally replaced the controller. |
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tjohnson
doctor
Joined: 23 Aug 2010
Posts: 508
Location: Idaho Falls, Idaho
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| Posted: Mon Apr 27, 2015 10:40 am Post subject: |
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| DLee, did you ever replace the battery on the original motherboard? I didn't read anything in your post regarding checking the battery. |
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dlee
doctor
Joined: 07 Nov 2006
Posts: 1459
Location: E. Syracuse NY
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| Posted: Mon Apr 27, 2015 10:55 am Post subject: |
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| Ooops. After the re-ghost didn't work, I replaced the battery twice just to make sure it wasn't the battery. |
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tjohnson
doctor
Joined: 23 Aug 2010
Posts: 508
Location: Idaho Falls, Idaho
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| Posted: Mon Apr 27, 2015 11:29 am Post subject: |
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| Thanks for that update, I figured you probably did check it, but wanted to know for sure. |
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mark in vegas
doctor
Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV
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| Posted: Mon Apr 27, 2015 1:21 pm Post subject: |
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Wonder if he put the battery in upside down........ 
_________________
Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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dlee
doctor
Joined: 07 Nov 2006
Posts: 1459
Location: E. Syracuse NY
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| Posted: Mon Apr 27, 2015 1:47 pm Post subject: |
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| Mark, at first, I tried to install it vertically (as you suggested) but it didn't work. So I figured, I'd install it the same way the original was. |
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mark in vegas
doctor
Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV
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| Posted: Mon Apr 27, 2015 2:13 pm Post subject: |
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See, the more I harrass you the smarter you get....
_________________
Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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dlee
doctor
Joined: 07 Nov 2006
Posts: 1459
Location: E. Syracuse NY
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| Posted: Mon Apr 27, 2015 5:18 pm Post subject: |
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| Mark, you never harass me. I always welcome your insight and knowledge. I just do totally opposite of what you say and "voila" always fixes the issue every time.... |
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mark in vegas
doctor
Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV
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| Posted: Mon Apr 27, 2015 6:42 pm Post subject: |
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Just like my kids used to do......
_________________
Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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jujitsu47
medical school freshman
Joined: 04 Jun 2014
Posts: 22
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| Posted: Mon May 11, 2015 8:09 am Post subject: battery |
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| sorry for delay boyz..... it was the battery.... tks for the help! |
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Augiedoggy
resident
Joined: 21 Sep 2011
Posts: 168
Location: buffalo NY
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| Posted: Thu Aug 06, 2015 12:48 pm Post subject: |
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| just heads up I had a bad capacitor on the ips main board cause similiar symptoms... a 50 cent fix from radioshack. |
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