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copier dude dreaming of medical school
Joined: 02 Feb 2015 Posts: 6
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Posted: Tue Mar 10, 2015 5:05 pm Post subject: Kip 3100 Printing issue |
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We have a Kip 3100 in a print shop. The customer states that when they select for it to print 1 set from the computer it will print 2 sets. Select 2 it will print 2. Select 3 it will print 3. And so on. Any Ideas why it's doing this? |
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jezebel09 resident
Joined: 12 Jun 2013 Posts: 209
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Posted: Tue Mar 10, 2015 5:36 pm Post subject: |
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What are they using to print? _________________ **************************************
Ockham's razor - usually is the best answer....
************************************** |
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tjohnson doctor
Joined: 23 Aug 2010 Posts: 508 Location: Idaho Falls, Idaho |
Posted: Wed Mar 11, 2015 10:19 am Post subject: |
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As jezebel asked, I've seen this happen several times when printing through the windows driver instead of Request or Print. |
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copier dude dreaming of medical school
Joined: 02 Feb 2015 Posts: 6
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Posted: Tue Jul 07, 2015 3:18 pm Post subject: Kip 3100 printing issue |
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I finally found out what the problem was. The customer was using an old computer. After using a new computer the problem has not returned. |
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