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KeepItPrinting.com
The "unofficial' and "unauthorized" KIP info site.
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cmwade77
doctor
Joined: 03 Aug 2006
Posts: 251
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 Posted: Wed Jan 21, 2015 3:53 pm Post subject: KIP 3000 & 8000 Email Issues |
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I am having a problem when I try to setup the email alerts on the KIP 3000 & 8000.
The error that gets returned is Error 500: Internal Server Error
We have a 7970 in one of our other offices that this works on with no problems.
I have checked that the DNS servers are specified and are correct. I have also tried using the sever's IP address instead of the server name.
I saw on another thread to try to telnet <<servername>> 25, replacing <<servername>> with the appropriate server. I try this and I get an error that telnet is not a recognized command.
Can anyone help? |
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jezebel09
resident
Joined: 12 Jun 2013
Posts: 209
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| Posted: Thu Jan 22, 2015 8:17 pm Post subject: |
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This unfortunately can be so many things. Early versions of PrintNET were very easy to corrupt.
I don't think there is an easy solution here other than a reload. I usually hate to suggest that, but these are older machines and who knows what has been changed.
However, a reload might be worse than just dealing without email; as I said, these are older printers and I am sure you have them tweaked in a way that works for you.
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Ockham's razor - usually is the best answer....
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