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Paper missing?

 
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John.H
medical school freshman


Joined: 23 Oct 2014
Posts: 12

 PostPosted: Tue Nov 18, 2014 6:32 pm    Post subject: Paper missing? Reply with quote Back to top

Hello everybody.
I have this 7100 that signals out of paper or roll missing even though the roll is set correctly and was printing a few hours earlier with that same roll. It usually starts working if you open close some of the doors and / or restarting the ips.
I have a slight memory of reading some thread here about door switches that caused this problem but now I am not able to find it.
Does anybody have some ideas about this?

Best regards
John
 
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tjohnson
doctor


Joined: 23 Aug 2010
Posts: 508
Location: Idaho Falls, Idaho

 PostPosted: Wed Nov 19, 2014 12:56 pm    Post subject: Reply with quote Back to top

Good question John, as I seen this happen a couple of days ago myself, the roll length shows up green and full, but the text at the bottom of the screen says it is out of paper. A reboot and it was gone, but I'd be interested in hearing what causes this too. The machine happens to be the only 7100 I have upgraded to Windows 7.
 
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John.H
medical school freshman


Joined: 23 Oct 2014
Posts: 12

 PostPosted: Fri Nov 21, 2014 5:05 am    Post subject: Reply with quote Back to top

Ok, well this one is still running XPE and I was thinking about an upgrade to eventually get around the problem if it somehow was an software error. but if you are having trouble with the upgraded version I am not so convinced anymore...
 
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tjohnson
doctor


Joined: 23 Aug 2010
Posts: 508
Location: Idaho Falls, Idaho

 PostPosted: Fri Nov 21, 2014 11:24 am    Post subject: Reply with quote Back to top

True, the only time Ive seen it show up is on this windows 7 printer, I assumed it was a bug in their operating system, since it didn't seem to affect performance I didn't try researching it any further.
 
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