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Printer runs blank paper until roll is exhausted??

 
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flash
medical school freshman


Joined: 30 Dec 2010
Posts: 18
Location: Canada

 PostPosted: Tue Jul 24, 2012 3:40 pm    Post subject: Printer runs blank paper until roll is exhausted?? Reply with quote Back to top

I have a 5000 running 7.0.745. two to three times a month after receiving a print command the printer will print blank paper until it runns out of paper. Not sure if this is a hardware or software issue? any feedback would be greatly appriciated.

Thanks Flash
 
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cjwilt
doctor


Joined: 24 Jan 2007
Posts: 1041

 PostPosted: Thu Jul 26, 2012 9:28 am    Post subject: Reply with quote Back to top

I would start by upgrading to the lastest version of 7.2

The 7.0 versions were really buggy.
 
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flash
medical school freshman


Joined: 30 Dec 2010
Posts: 18
Location: Canada

 PostPosted: Mon Jul 30, 2012 9:37 am    Post subject: Reply with quote Back to top

Thank you for the suggestion I will upgrade and see what happens.
 
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