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KeepItPrinting.com
The "unofficial' and "unauthorized" KIP info site.
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tcrawford
doctor
Joined: 05 Oct 2005
Posts: 260
Location: Milwaukee, WI
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 Posted: Thu Mar 01, 2012 11:48 am Post subject: 214 Error, was previously giving very dark shading |
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:EDIT: RESOLVED It was a bad CPU board
We have a scanner that was working fine before we sent it cross country to have it installed at a client. The organization that received the scanner to install it was met with very dark background that calibrating did not fix it. We eventually sent them another scanner and they sent ours back. Now when I turn it on I get the normal flashing green LED then it eventually errors with 2 red LED's When observed via "monitor" tool it gives a 214.
The lamps do come on, the optics are clean and we have tried several times to recalibrate it.
Our guess is something got damaged in shipping to the client, then became worse when shipping back to us.
Any advice would be helpful.
_________________
Terry Crawford
BPI Milwaukee
16 years in large format repair, mainly KIP, Image ProGraf and Designjet, PageWide, 20+ years in the industry. |
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skimen
dreaming of medical school
Joined: 19 Jul 2010
Posts: 6
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| Posted: Sat Mar 30, 2013 10:04 am Post subject: Re: 214 Error, was previously giving very dark shading |
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| tcrawford wrote: |
:EDIT: RESOLVED It was a bad CPU board
We have a scanner that was working fine before we sent it cross country to have it installed at a client. The organization that received the scanner to install it was met with very dark background that calibrating did not fix it. We eventually sent them another scanner and they sent ours back. Now when I turn it on I get the normal flashing green LED then it eventually errors with 2 red LED's When observed via "monitor" tool it gives a 214.
The lamps do come on, the optics are clean and we have tried several times to recalibrate it.
Our guess is something got damaged in shipping to the client, then became worse when shipping back to us.
Any advice would be helpful. |
Dear Guy
I have a same problem today with a Scanner 2100 with error 214
Have you find a solution today for your Scanner ?
thank you |
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