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mark in vegas
doctor
Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV
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 Posted: Thu Jul 14, 2011 5:53 pm Post subject: 8000 pauses during job then restarts with blank sheet |
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One of our production units, an 8000, has started,at random, pausing during a print job and then will continue the print job after kicking out a blank sheet. There are no error codes and you can watch the job via VNC and nothing looks out of place. It will do this wether the job is a multipage PDF or a group of tiffs. The HDP has always been a little flakely and required a PS several months ago. At that time I ran CHKDSK with repair and recover. All seemed OK at that time. The HDP has also been ghosted and patched within the last 6 months.
_________________
Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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CHILLIN
doctor
Joined: 05 Oct 2006
Posts: 950
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| Posted: Thu Mar 12, 2015 3:46 pm Post subject: |
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Mark,
Did you ever fix this issue? |
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mark in vegas
doctor
Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV
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| Posted: Thu Mar 12, 2015 4:09 pm Post subject: |
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Well sorta......I replaced the post script exe with the latest one I could find and reminded production that tiff's will process quicker. That particular printer also spits out a blank sheet at the beginning of a print run, but since the production weenies aren't complaining haven't spent any time on it. We also replaced every computer in the building with new win 7 units. That's a lie, two of our scanners require SCSI so I loaded a fresh copy of XP on the those two work stations and we're good to go. So to answer your question the only issue we're dealing with now is the blank sheet at the start of a run. Sometimes a large file will slow things up but not enough to worry about. I really think the ghost helped the most.
_________________
Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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CHILLIN
doctor
Joined: 05 Oct 2006
Posts: 950
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| Posted: Thu Mar 12, 2015 4:32 pm Post subject: |
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I have one doing a similar thing. Seems that if the customer sends say a 100 sheets. It gets to about 30 prints and pauses, spits a blank sheet warm up lights flashing. After a minutes or so resumes printing. I watched the Fuser temp while it doing this. @ 170 temp the machine starts printing and as it spitting pages out the temp slowly drops till it hits 159-160. Spits out a blank print. Fuser starts warming up till 170 starts printing. Repeat. Them repeat.
I have so far swapped entire fuser units, dc controller, SSR's flicker board, driver board everything. Occationally it spits an E-01 errorcode. Wall voltage is a solid 238 which is the same as the machine next to it with no issues.
Just thought your issue sounded similar.
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mark in vegas
doctor
Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV
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| Posted: Thu Mar 12, 2015 4:49 pm Post subject: |
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Interestingly enough, this printer will drop into warm up for no reason I can find. I have an IR temp meter and have monitored the running temp, without seeing a reason for the warm up cycle. I'm writing this one off as an FM issue. Have you monitored the wall voltage while it's printing? I think a 5% drop is considered acceptable.
_________________
Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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CHILLIN
doctor
Joined: 05 Oct 2006
Posts: 950
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| Posted: Thu Mar 12, 2015 5:43 pm Post subject: |
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| Go into Svc mode 2-00 temp at warm up should be 170 send 50 prints and it probably slowly drops to below 160 which will cause it to go into warm up mode. When it recovers it will probably print the blank sheet |
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mark in vegas
doctor
Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV
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| Posted: Mon Nov 30, 2015 6:29 pm Post subject: |
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That's exactly what is happening. One of the IR lamps was dropping offline and the other one isn't enough to keep the fuser at temp by itself. I closed up the female pins a bit and all "seems" well. Time will tell.
_________________
Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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CHILLIN
doctor
Joined: 05 Oct 2006
Posts: 950
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| Posted: Mon Nov 30, 2015 7:23 pm Post subject: |
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Glad to hear you may have found something. I hope it fixes the issue.
The one I have is still doing the same thing.
What pins did you adjust?
I tried swapping entire fuser sections and it did the same thing so I'm thinking based on what you are saying to look at the big connector and see if anything is loose. |
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mark in vegas
doctor
Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV
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| Posted: Mon Nov 30, 2015 7:30 pm Post subject: |
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That's the one I found to make less than complete contact. Close up the diameter of the pin just a little. I'd unplug the printer before doing so. It's still too soon to be completely sure but after doing so the temperature stabilized and no more random warn ups.
_________________
Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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mark in vegas
doctor
Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV
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| Posted: Wed Dec 02, 2015 6:26 pm Post subject: |
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Update-No further problems. In that area........
_________________
Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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CHILLIN
doctor
Joined: 05 Oct 2006
Posts: 950
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| Posted: Wed Dec 02, 2015 6:51 pm Post subject: |
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| Thanks for the update I will stop in and try it my next trip to the customer. |
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