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wendy
dreaming of medical school
Joined: 09 Jan 2009
Posts: 9
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 Posted: Fri Jan 30, 2009 11:37 am Post subject: kip 2710 |
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| I was given a kip 2710 but cannot get it to print. I have it setup on the LPT1 and it spools but the print fails. any suggestions? |
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Brainz
resident
Joined: 28 Oct 2008
Posts: 210
Location: World
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| Posted: Mon Feb 02, 2009 2:07 am Post subject: |
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| DO you have a controller for the machine with a kip interface card |
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wendy
dreaming of medical school
Joined: 09 Jan 2009
Posts: 9
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| Posted: Tue Mar 17, 2009 12:18 pm Post subject: kip 2710 |
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I do not have the controller, someone came out and looked at it that supposingly works on kip machine but he hadn't worked on that particular model before.
The problem is that it's not communicating between the pc and the printer. It says no roll at the bottom of the screen.
I was going to see if i could find the original software and reinstall that to see if that fixed the problem.
what do you suggest? |
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cjwilt
doctor
Joined: 24 Jan 2007
Posts: 1041
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| Posted: Tue Mar 17, 2009 4:16 pm Post subject: |
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| That printer is useless with out a controller with a KIP IF card. Sounds like you are SOL unless you can find a card. |
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wendy
dreaming of medical school
Joined: 09 Jan 2009
Posts: 9
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| Posted: Tue Mar 17, 2009 4:45 pm Post subject: kip 2710 |
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I don't mean to sound stupid but just want to make sure.
I have a computer base that came with the printer, is that the controller? |
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wendy
dreaming of medical school
Joined: 09 Jan 2009
Posts: 9
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| Posted: Tue Mar 17, 2009 4:59 pm Post subject: interface card |
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sorry to sound so stupid,
i opened the computer up and here are the numbers on the card.
kip 8c9
4099
4p-5485
Does this help any? |
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cjwilt
doctor
Joined: 24 Jan 2007
Posts: 1041
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| Posted: Tue Mar 17, 2009 5:02 pm Post subject: |
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| Yeah, that sounds like the KIP IF card. Do you have a cable that goes from that card to the printer? |
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wendy
dreaming of medical school
Joined: 09 Jan 2009
Posts: 9
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| Posted: Tue Mar 17, 2009 5:02 pm Post subject: 2710 |
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yes
but it's not communicating with each other |
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cjwilt
doctor
Joined: 24 Jan 2007
Posts: 1041
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| Posted: Tue Mar 17, 2009 5:05 pm Post subject: |
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Is there a software on that computer called Unattend?
If so, open it. That is the print que that manages the prints coming in. |
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wendy
dreaming of medical school
Joined: 09 Jan 2009
Posts: 9
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| Posted: Tue Mar 17, 2009 5:12 pm Post subject: 2710 |
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| once i click on unattend it gives me error 51 printer not available |
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cjwilt
doctor
Joined: 24 Jan 2007
Posts: 1041
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| Posted: Tue Mar 17, 2009 5:22 pm Post subject: |
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| You might need to have the unattend.ini file configured for the 2710. Check for a PM |
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wendy
dreaming of medical school
Joined: 09 Jan 2009
Posts: 9
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| Posted: Tue Mar 17, 2009 5:28 pm Post subject: 2710 |
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thanks for your help, i will try and figure out how to do that.
thanks again |
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