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Scanner stall

 
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dlee
doctor


Joined: 07 Nov 2006
Posts: 1459
Location: E. Syracuse NY
 PostPosted: Tue Apr 01, 2008 9:22 am    Post subject: Scanner stall Reply with quote Back to top
I have a customer that has a scanner that will randomly stall. He could be copying or scanning a set of drawings or a single drawing and then the scanner will lock up and not take any prints. A reboot will not work and he has to reboot and unplug the machine from the outlet and let it sit for a min. or two. This will get the scanner going again. I checked all wires, rollers and sensors. Any suggestions?
 
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