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jmedina
dreaming of medical school
Joined: 19 Nov 2007
Posts: 7
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 Posted: Tue Nov 20, 2007 10:04 pm Post subject: printer not available |
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| can anybody tell me how to get printer back online i have a screen that says printer not available. am looking to purchace machine but would like to see it work first. the seller has no clue about machine and can't help. |
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cmwade77
doctor
Joined: 03 Aug 2006
Posts: 251
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| Posted: Wed Nov 21, 2007 1:09 pm Post subject: |
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| First, may I suggest finding a different dealer? Believe me, it is a lot easier if you get it from the company that will service the machine. Secondly, have you tried completely shutting the printer off for about 10 minutes, then turning it back on? |
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jmedina
dreaming of medical school
Joined: 19 Nov 2007
Posts: 7
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| Posted: Wed Nov 21, 2007 8:38 pm Post subject: printer not available |
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| yes i have shut machine off and still get printer not available message. the seller is not a dealer so he is of no use. i am new to all of this and have been able to fix some of the other error messages that machine had with the info that i found on this site. what i would like to know if maybe this is a software problem and if so can i purchase a recovery disc. any info would be great! the dealers that i have contacted seem to be more interested in selling or leasing me a new machine |
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CHILLIN
doctor
Joined: 05 Oct 2006
Posts: 950
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| Posted: Thu Nov 22, 2007 10:50 am Post subject: |
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| FYI. There most likely is a recovery "ghost" cd taped to the bottom side of the controller. Remove the back side panel. |
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scott
doctor
Joined: 06 Dec 2004
Posts: 570
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| Posted: Thu Nov 22, 2007 12:35 pm Post subject: |
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Are there any messages on the printers LCD screen?
It's under a small snap off cover, right side, above the paper drawer.
Scott |
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