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foustd
medical school senior
Joined: 09 Oct 2007
Posts: 46
Location: Fla
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 Posted: Thu Nov 08, 2007 3:24 pm Post subject: 2200 scanner color black turns green |
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have customer with a 2200 and a 7000, when he scans in color the black block lettering turns to green. we have runs shading in SDS and its corrected the problem once or twice but now its becoming a constant and the shading takes longer and longer to run.
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Keep IT Simple |
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Neil Johnston
doctor
Joined: 23 Dec 2005
Posts: 402
Location: Seattle, WA
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| Posted: Thu Apr 03, 2008 7:54 pm Post subject: |
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I have a 2100 that is turning blacks and grays GREEN.
Has anyone figured this issue out yet?
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Neil Johnston
Sales / Support
www.TheWideFormatCompany.com
www.PlotTrackerPro.com - Kip Accounting Software |
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Neil Johnston
doctor
Joined: 23 Dec 2005
Posts: 402
Location: Seattle, WA
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| Posted: Fri Apr 04, 2008 7:38 pm Post subject: |
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Well, the scanner is just fine. I've narrowed this issue down to direct color copy to an HP 5000. It seems the IPS software has a bug of some sort that is turning copies green. Kip is working on it.
The "Kip Color" software seems to work great for color copy to HPs and scanning to file. This moves scanning away fromt he touch panel and onto an STF PC but at least there's a workaround.
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Neil Johnston
Sales / Support
www.TheWideFormatCompany.com
www.PlotTrackerPro.com - Kip Accounting Software |
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DSC43
medical school grad
Joined: 14 Jul 2006
Posts: 99
Location: Pennsylvania
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| Posted: Fri Nov 13, 2009 2:32 pm Post subject: |
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I have the same problem on our 2200. We have to darken all scans to -10 to get them to be a more true black. Shading sometimes helps but not for long. Also putting the settings from line/photo to just line helps.
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DSC |
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Brainz
resident
Joined: 28 Oct 2008
Posts: 210
Location: World
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| Posted: Mon Nov 16, 2009 1:46 am Post subject: |
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Im sitting with 2 scanners with this problem, replaced the 3 lamps on the one and it corrected the problem, now just need lamps for the other.
Obviously this is only the reason if scan-to-file also comes out green. If its only scan to print then its software, which I have no answer for. |
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stinkyp
medical school senior
Joined: 31 Oct 2007
Posts: 40
Location: Wild Wild West
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| Posted: Thu May 24, 2012 5:11 pm Post subject: Dirty |
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This may be a bit elementary for the pros here....but our blacks were green, shading would fix it for awhile. We started digging into the scanner, thinking we were going to replace the lamps when we discovered the mirrors were completely filthy. I cannot believe the scanner was actually still working and producing decent images for how dirty the mirrors were.
Cleaned the mirrors, ran shading, the blacks are back.
Hope this helps! |
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