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KeepItPrinting.com
The "unofficial' and "unauthorized" KIP info site.
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Charlie Brown
doctor
Joined: 09 Aug 2005
Posts: 434
Location: Nashville Tennessee
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 Posted: Thu Mar 15, 2007 5:17 pm Post subject: Keep repeteing jobs |
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I have a 3000 that is not network all the customer use is copy. They said yesterday that they had a customer that wanted three reg sets then one inverter set after they did this the next job that came up it again print out the job before they turn off the machine then latter turn it back on and it resend the job again they told me it did this several time yesterday but today it has work fine. Has anyone see or heard of this.  |
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phan6622
doctor
Joined: 09 Feb 2007
Posts: 750
Location: Midwest
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| Posted: Thu Mar 22, 2007 2:49 pm Post subject: |
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| Yes, I have heard of this... Chalk it up to your regular KIP software quirks.. Unless anyone else has a solution.. I tell customers to reboot their IPS and the problem goes away... It is very hard to troubleshoot because the issues occure so randomly... I am sure someone can explain what causes it, but my practical solution is to reboot... |
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Neil Johnston
doctor
Joined: 23 Dec 2005
Posts: 402
Location: Seattle, WA
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| Posted: Thu Mar 22, 2007 10:11 pm Post subject: |
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This is the exact reason I wrote "Powerprint Purge" Sometimes rebooting will not even clear the jobs. You could hook up a laptop and upload this little program into the IPS. It has saved me many many service calls. http://www.ebsprinters.com/ebstools.asp No matter how hard kip tries there will always be the possibility of a glitch in the Windows OS corrupting something. Or some weird PDF that is created by crap 3rd party program.
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Neil Johnston
Sales / Support
www.TheWideFormatCompany.com
www.PlotTrackerPro.com - Kip Accounting Software |
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