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kip 3000 black line

 
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Widehogs
medical school senior


Joined: 07 Oct 2005
Posts: 40
Location: Inside the tenth planet

 PostPosted: Fri Feb 23, 2007 8:11 pm    Post subject: kip 3000 black line Reply with quote Back to top

got a 3000, (our only one) making a thick black line, measured at 8 1/4 inches width.

this looks exactly same width as one of the CIS arrays. this line does not appear from internal test prints. it shows on the display while scanning.

i caught a couple of prints where the line appeared, full width, but only a quarter inch high, and about 18 inches apart when two appeared.(from a scannned image)

this problem showed up right after i removed a fan to check for noise, and put it back.

no way did any other cables get disturbed during fan check.

any advice appreciated. i have the manual, and parts source. TIA.
 
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KIPDOCTOR
Site Admin


Joined: 31 Dec 1969
Posts: 1408
Location: Boston Area

 PostPosted: Sat Feb 24, 2007 9:32 am    Post subject: Reply with quote Back to top

Try to do a white balance on the scanner before anything else. It could be a bsd CIS. Try the balance first. That's free.
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Widehogs
medical school senior


Joined: 07 Oct 2005
Posts: 40
Location: Inside the tenth planet

 PostPosted: Tue Feb 27, 2007 6:28 pm    Post subject: Reply with quote Back to top

thanx, kipdoctor! went back and switched places with the suspect CIS unit and the one on the far right. the problem followed, moving to far right. the good news--- customer can now scan at least 24 inch docs until parts arrive.

Very Happy
 
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Widehogs
medical school senior


Joined: 07 Oct 2005
Posts: 40
Location: Inside the tenth planet

 PostPosted: Tue Mar 06, 2007 1:06 pm    Post subject: black line gone?? Reply with quote Back to top

went back monday to replace the cis unit, customer says "it's fine now"

What? so i checked it, sure enough, the entire scan width is okay.

i don't trust this situation, i think the black will come back. saving the part, will wait & see........ Shocked
 
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