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copyman
intern
Joined: 15 Aug 2007
Posts: 147
Location: new jersey / phila
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 Posted: Wed Oct 03, 2007 10:57 pm Post subject: 300 stacker |
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| I can not believe i'm the only one that is having this problem. anyway this is what kip support is telling me. typical for oem's to never admit to a problem without first having a solution for it. when running 42" prints the first few that go into stacker are fine then after 3 or 4 they start falling on the floor! What a POOR design. what engineer would have thought that a few mylars on the top of stacker would have been enough to set up the print so the next print exiting could push it the rest of the way into stacker. they could have just added another $2.00 shaft with rollers to transport the smaller drawings into the bin! i'm not talking about some odd, small size drawing here, 42" is standard size with many companies and with this account that is all they run. this stacker was designed for 48" drawings and no one can tell me different. add the BAD set-up instructions and this is a nightmare! real shame that an optional acessory like this can give KIP a bad name. i like the 3000 printer but this was the first 300 stacker we sold and the LAST ! SELL THIS STACKER AT YOUR OWN RISK........... |
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cmwade77
doctor
Joined: 03 Aug 2006
Posts: 251
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| Posted: Thu Oct 04, 2007 1:33 pm Post subject: |
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| The built in stacker is no better and is only designed for 48" prints, you need to add a piece of thick mylar or flexible plastic to the back to allow it to stack up properly, but plots smaller than 24x36 will never stack properly with the built in stacker. |
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copyman
intern
Joined: 15 Aug 2007
Posts: 147
Location: new jersey / phila
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| Posted: Thu Oct 04, 2007 10:57 pm Post subject: |
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| what about the 200 stacker? which looks basically like a vertical wire rack. do these work? thanks |
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CHILLIN
doctor
Joined: 05 Oct 2006
Posts: 950
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| Posted: Fri Oct 05, 2007 12:40 am Post subject: |
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| 200 stacker works great as long as the customer remembers to move the stopper when changing print sizes. Simpler the better. |
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cjwilt
doctor
Joined: 24 Jan 2007
Posts: 1041
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| Posted: Fri Oct 05, 2007 8:40 am Post subject: |
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| Everyone has had problems with the 3000 built in stacker since the 3000 was released. KIP came out with a Stacker Enhancement Kit to help with the issue. I think they tested it about as long as they tested the first design, because it is no better and they charge about $150 for it. It is a darn shame they will not stand behind their product and come out with a real fix. We have sold over 60 of these things and I hear complaints about the stacker on a daily basis. |
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