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lead guitarist
intern
Joined: 03 Apr 2007
Posts: 123
Location: Texas
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 Posted: Fri Apr 06, 2007 10:19 am Post subject: original problem whaen color coping! |
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Here are the details:
When using the Color Copy mode, the KIP (both 3000 & 5000) will scan the document and show you the preview, then the preview will disappear but no copy will print on the iPF700.
- When the process works properly, the Start button on the KIP GUI will go from saying "Scanning" to saying "Copy 1".
- When the failure occurs, the Start button on the KIP GUI will go from saying "Scanning" straight to saying "Start".
- When the failure occurs, the Canon iPF700 will wake up if it is in sleep mode, so we know that some data is being sent to the Canon.
- The problem is intermittent
- It happens on both the KIP 5000 and the KIP 3000 with each machine printing to a different iPF700
- It happens when copying to the Canon iPF700, but not the HP4000
- It happens when we are connected to the network and when we are connected directly via a crossover cable
- The problem gives the most consistent failures with small (11x17 or smaller) originals, but has given us failures with larger originals.
Thanks in advance.
John aka Lead Guitarist
Any help would be appreciated.
_________________
If it's too LOUD get some plugs!! |
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pq
resident
Joined: 24 Jun 2005
Posts: 231
Location: Northern California
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| Posted: Tue Apr 24, 2007 3:16 am Post subject: |
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John,
So both devices are on the same subnet?
I have successfully made copies using several KIP 3000/5000 and several iPF700s. Perhaps you should re-do the calibration setup. |
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lead guitarist
intern
Joined: 03 Apr 2007
Posts: 123
Location: Texas
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| Posted: Tue Apr 24, 2007 12:56 pm Post subject: |
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Been there done that as they say,New software now at 6.5.
Kip does'nt know what the solution is. When scanning to print to the HP 4000 in color no problem.
John D. Beckerley
A.k.A. Lead Guitarist
_________________
If it's too LOUD get some plugs!! |
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Jammin
intern
Joined: 04 Sep 2007
Posts: 121
Location: Colorado
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| Posted: Fri Sep 07, 2007 4:26 pm Post subject: |
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| I am having the same problem with an HP 5500 and 5000 please o please let me know if you find a solution. |
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GR81
doctor
Joined: 09 Sep 2005
Posts: 431
Location: MN
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| Posted: Mon Sep 10, 2007 9:22 am Post subject: |
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We have found that in mono copy mode if you have the sets option on this will cause the color copy not to work properly.
So check to see if the set copy mode is on when you hit the color copy button, if it is I would be willing to bet that if you turn it off it should cure the problem. |
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