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970 creasing 30" paper

 
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kipmonterey
dreaming of medical school


Joined: 21 Apr 2021
Posts: 3

 PostPosted: Mon May 08, 2023 1:28 pm    Post subject: 970 creasing 30" paper Reply with quote Back to top

Hey team!

New install (about 3 months ago) and all is well except for the creasing on 30" roll only. Best I can tell is it happens in the fuser, since it has an image in the crease. Also, only happens when printing 5 or more pages, usually starting on the 5th page and continuing from there. Kip keeps referring back to Tech-Tip K140-015a but I've done everything recommended and still having the issue.

Anyone have any other ideas or known fixes?

Thanks!
 
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caltech
doctor


Joined: 24 Feb 2006
Posts: 262
Location: Northern California

 PostPosted: Tue May 09, 2023 12:22 pm    Post subject: Reply with quote Back to top

Have you tried a different roll and brand of paper? A lot of times a wrinkling problem is due to poor quality paper. We sell only Dietzgen/Sihl paper that works the best.
 
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kipmonterey
dreaming of medical school


Joined: 21 Apr 2021
Posts: 3

 PostPosted: Tue May 09, 2023 3:03 pm    Post subject: Reply with quote Back to top

Thanks for the reply!

I did try a different roll but not a different brand. That might be worth looking into. I'll look into that brand.
 
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