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bigal
doctor
Joined: 17 Apr 2007
Posts: 352
Location: TEXAS
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 Posted: Mon Apr 16, 2018 1:48 pm Post subject: Job Stuck In Queue |
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| Anybody know how to remove jobs in print queue with sys K using VNC??? |
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mark in vegas
doctor
Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV
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| Posted: Mon Apr 16, 2018 2:06 pm Post subject: |
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Found this on the dealer site, don't know if it applies
Yes, close the UI and press and hold on the Kip icon in the system tray (next to clock). This will bring up a menu, and then you can select clean database. This will clean the database of all jobs in the queue. It will also delete any templates they have created...fyi.
In 2.0 a new feature was introduced where you can choose to reboot and clean job queue from the UI. This clears the queue without messing with saved templates or settings.
_________________
Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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pnwtech
dreaming of medical school
Joined: 16 Apr 2018
Posts: 1
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| Posted: Tue Apr 17, 2018 12:06 pm Post subject: |
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| If you use KIP accounting and clean the database you will also lose all that info. Best to update to 2.0+ so you can just "restart and clear print queue" |
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doodad
medical school grad
Joined: 03 Mar 2008
Posts: 72
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| Posted: Fri May 18, 2018 12:16 pm Post subject: |
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| Best to do a back up before cleaning the databases. When it is done doing that you can do a restore to put everything back in. |
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