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Scan Utility and driver with Win 10

 
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mark in vegas
doctor


Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV

 PostPosted: Mon Dec 05, 2016 12:25 pm    Post subject: Scan Utility and driver with Win 10 Reply with quote Back to top

Haven't changed a scan controller in a while and have run into an issue I wasn't prepared for. Since the last replacement and calibration my laptop has been replaced, running Win 10 x64. In order to run the scan utility from a laptop the usb driver has to be installed on the laptop. The driver declares that it won't run under Win 10 x64. Won't even install. I know that I can run the scan utility from the IPS but suppose the IPS utility is corrupt and won't connect to the scanner, does that leave us SOL as far as the scan utility is concerned? I thought about running a VM XP machine and install the driver under that mode. Anyone have any experience with this situation?
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RVN 68-69
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arlen
resident


Joined: 30 Nov 2009
Posts: 157
Location: Salt Lake City, Utah

 PostPosted: Mon Dec 05, 2016 1:55 pm    Post subject: Reply with quote Back to top

Sorry, I don't.
I just keep an old XP laptop on the shelf for this stuff, and hope it doesn't die.
 
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mark in vegas
doctor


Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV

 PostPosted: Mon Dec 05, 2016 2:01 pm    Post subject: Reply with quote Back to top

That would have been the smart move......
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RVN 68-69
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TXReproShop
doctor


Joined: 04 Apr 2005
Posts: 300

 PostPosted: Mon Dec 05, 2016 2:58 pm    Post subject: Reply with quote Back to top

Kept my old XP laptop also.

Edit to say that I tired with a Win 7Pro 64bit and with a 8.1Pro and had no luck getting it to work. Even in XP mode on the 7. I was fortunate to be able to keep my old Compaq XP and it still runs, at least for now. I do not have a back up of the hard drive.

Hope that clears things up.


Last edited by TXReproShop on Mon Dec 05, 2016 7:19 pm; edited 1 time in total
 
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mark in vegas
doctor


Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV

 PostPosted: Mon Dec 05, 2016 3:02 pm    Post subject: Reply with quote Back to top

OK, so what are you trying to say Bill? I suppose you backup your hard drive also.......I didn't have much say in the matter, company gave it away to one of our hoarders.
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Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain
 
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mark in vegas
doctor


Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV

 PostPosted: Mon Dec 05, 2016 3:26 pm    Post subject: Reply with quote Back to top

OK, the scan utility will run in an XP VM mode. Next 3k call I take I'll see if the scanner will install and calibrate.
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Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain
 
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mark in vegas
doctor


Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV

 PostPosted: Mon Dec 05, 2016 7:22 pm    Post subject: Reply with quote Back to top

All is good in sin city. Scan utility and driver operated as expected.
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Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain
 
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TXReproShop
doctor


Joined: 04 Apr 2005
Posts: 300

 PostPosted: Mon Dec 05, 2016 7:34 pm    Post subject: Reply with quote Back to top

Good to know, thanks for the info. What brand laptop? If that matters.
 
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mark in vegas
doctor


Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV

 PostPosted: Mon Dec 05, 2016 7:37 pm    Post subject: Reply with quote Back to top

Dell Latitude 3440
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Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain
 
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