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KeepItPrinting.com
The "unofficial' and "unauthorized" KIP info site.
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pq
resident
Joined: 24 Jun 2005
Posts: 231
Location: Northern California
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 Posted: Thu Oct 27, 2016 5:27 pm Post subject: KIP Scan Client - "can't complete scanning" error |
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We have a customer that uses an old piece of software from KIP called Scan Client.
Error message:
"Can't complete scanning."
"Because available memory is low or small value is set in Long Document Settings".
"Please try to rescan."
See image here:
https://www.dropbox.com/s/d5s2dgazlc1qom0/image1.JPG?dl=0
Thanks,
Paul[/img] |
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dlee
doctor
Joined: 07 Nov 2006
Posts: 1459
Location: E. Syracuse NY
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| Posted: Fri Oct 28, 2016 5:59 pm Post subject: |
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These suggestions might not help, but:
Your scan destination might be full. Did you try to scan to another scan destination?
Do they auto-name their scans? If memory serves me correctly, you couldn't have more than 16 characters in a name or odd things happen.
Also, if they use the auto default naming convention (ie TEMP001.pdf), when it reaches TEMP999.pdf, it's supposed to start over at 000. |
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