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KeepItPrinting.com
The "unofficial' and "unauthorized" KIP info site.
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arlen
resident
Joined: 30 Nov 2009
Posts: 157
Location: Salt Lake City, Utah
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 Posted: Thu Aug 18, 2016 5:08 pm Post subject: T2500 backing out paper rolls |
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Account says that the printer backs out or unloads paper rolls, periodically, and it seems to happen when the machine goes into a maintenance cycle.
They tell me it didn't do that when it was new. I know very little about this model, and don't have a service manual
Anyone have any ideas why it unloads it's rolls?
Thanks |
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PPCPete
resident
Joined: 20 Feb 2005
Posts: 196
Location: Wisconsin
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| Posted: Mon Aug 22, 2016 5:27 pm Post subject: |
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I have heard this is a known issue with this model and I thought new firmware was supposed to address this problem.
But I'm like you......very little real life experience with HP printers.
Check the firmware ....make sure you are on the latest and greatest.
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PPCPete |
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arlen
resident
Joined: 30 Nov 2009
Posts: 157
Location: Salt Lake City, Utah
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| Posted: Mon Aug 22, 2016 5:43 pm Post subject: |
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Thanks
Yeah we're there, even backed it to previous firmware with no success |
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PPCPete
resident
Joined: 20 Feb 2005
Posts: 196
Location: Wisconsin
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| Posted: Thu Aug 25, 2016 5:12 pm Post subject: |
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[Solution!] Re: Cutting paper in middle of job, then unloading roll? Copying or printing it don't matter.
Options
08-11-2016 09:24 AM
Go to Hp.com -> Support Tab-> Software/Drivers. Instead of searching for the T2500, enter the T2530. They rolled out the 930,1530 and 2530 end of last year.
When you go to download the fw or drivers, you will see is lists the 920,1500 and 2500 grouped with the 930,1530 and 2530. FW and drivers are compatible across all model printers in this series.
MRY_04_02_00.5.fmw
30 Mar 2016
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PPCPete |
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PPCPete
resident
Joined: 20 Feb 2005
Posts: 196
Location: Wisconsin
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| Posted: Thu Aug 25, 2016 5:23 pm Post subject: |
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FROM th HP Forum....
e: t2500 loading
Options
04-08-2015 01:57 PM
There was a recent service bulletin from HP stating some of these models have too much tension on the paper rolls and they say you need to install some new spacers to the spindles to resolve this problem. It would require and authorized HP service department to get these parts, as it was a lot of hassle to get them the one time we needed them and we are an authorized service provider.
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PPCPete |
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Nathan_Snapper
doctor
Joined: 08 Oct 2008
Posts: 274
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| Posted: Mon Sep 12, 2016 1:39 pm Post subject: |
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| PPCPete wrote: |
[Solution!] Re: Cutting paper in middle of job, then unloading roll? Copying or printing it don't matter.
Options
08-11-2016 09:24 AM
Go to Hp.com -> Support Tab-> Software/Drivers. Instead of searching for the T2500, enter the T2530. They rolled out the 930,1530 and 2530 end of last year.
When you go to download the fw or drivers, you will see is lists the 920,1500 and 2500 grouped with the 930,1530 and 2530. FW and drivers are compatible across all model printers in this series.
MRY_04_02_00.5.fmw
30 Mar 2016 |
Awesomely fantastic. I have had the MRY_04_02_00.5.fmw not work for a customer before as well. But downloded it from HP through the T2500 section. I will try this if i comes back. |
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