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KeepItPrinting.com
The "unofficial' and "unauthorized" KIP info site.
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KipCody
medical school grad
Joined: 16 Jul 2013
Posts: 65
Location: Knoxville, TN
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 Posted: Thu Aug 18, 2016 5:19 pm Post subject: Won't Hold Color Option in Windows Driver |
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I've got a client that I just installed a new 880 at their location and when they print from the windows driver they can select color but it automatically switches back to B&W no matter what you do. I've tried setting a template to no avail and everything else I can think of. You guys have any ideas? I'm going to consult with the powers at big K tomorrow but wanted to throw it up here too.
Thanks,
KipCody |
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cezwhat
resident
Joined: 24 Aug 2005
Posts: 221
Location: On the Prairie
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| Posted: Thu Aug 18, 2016 9:37 pm Post subject: |
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| Is the driver loaded on a server? So they would need to change the default setting on the driver installed on the server. just thinking out loud, had this same convo on a new install today. |
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KipCody
medical school grad
Joined: 16 Jul 2013
Posts: 65
Location: Knoxville, TN
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| Posted: Fri Sep 02, 2016 5:03 pm Post subject: |
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| I talked to Kip and they sent me a new version of the WPD and it seems to be working so far. Apparently they had some kind of a bug in the other driver that was causing it to happen. |
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