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KeepItPrinting.com
The "unofficial' and "unauthorized" KIP info site.
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mark in vegas
doctor
Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV
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 Posted: Tue May 03, 2016 12:21 pm Post subject: Request can't see other drives |
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We have one computer with Request 7.2.4 that can't see our production drives. A month ago it could. The drives show up in explorer so I know the computer is seeing the network. I don't see any settings in Request that might correct the issue. I need a clue....
_________________
Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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Placebo
intern
Joined: 06 Dec 2012
Posts: 139
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| Posted: Wed May 04, 2016 11:08 am Post subject: |
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| The first thing I would try is logging into that PC with a different account. If that works then there is something wrong with the users windows profile. Have you tried run as administrator? Re-install? Replace the PC? Replace the user? |
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mark in vegas
doctor
Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV
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| Posted: Wed May 04, 2016 11:20 am Post subject: |
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I will follow your last suggestion and have the offending employee converted into Soylent Green.
_________________
Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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Placebo
intern
Joined: 06 Dec 2012
Posts: 139
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| Posted: Wed May 04, 2016 11:39 am Post subject: |
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| I often find that to be the best solution! |
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mark in vegas
doctor
Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV
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| Posted: Thu May 19, 2016 12:30 pm Post subject: |
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Update-Running Request in compatibility mode, Win 7, with the settings suggested by the troubleshooter the other drives show up. Odd thing is that while you can see the files you can't select them. If you click on the red check mark to select all, the check mark will run down the file list individually and still not select a single file.
I have Request 7.2 running on some customer computers, Win 10, without any issues.
I even installed PrintPro from System K and it will open but continues to try and connect to a System K printer preventing any further functionality.
I'm getting too old for this crap...........
_________________
Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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mark in vegas
doctor
Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV
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| Posted: Tue May 31, 2016 1:50 pm Post subject: |
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Here's the cure, only tested on Win 10 x64 computers
1. Open regedit
2. HKEY_LOCAL_MACHINE -> SOFTWARE -> Microsoft -> Windows -> CurrentVersion -> Policies -> System
3. On the right, you will see ConsentPromptBehaviorAdmin, ConsentPromptBehaviorUser ... etc.
4. click on empty space, ADD DWORD(32bit), then name it "EnableLinkedConnections". Double click it and set the data to 1.
5. Reboot and you will see the mapped drives showing.
_________________
Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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james
resident
Joined: 10 Dec 2005
Posts: 249
Location: So Calif
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| Posted: Thu Jul 28, 2016 2:29 pm Post subject: |
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Mark,
Worked like a Charm.
thanks much for the resolve.
james |
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