 |
Home of the Kip Doctor!
REGISTER: In order to register for our forums please send an E mail to [email protected] stating what user name and password you would like. This is now required due to all the spambots that have been registering.
 |
KeepItPrinting.com
The "unofficial' and "unauthorized" KIP info site.
|
|
|
|
|
|
|
|
|
|
|
xerox_7
resident
Joined: 01 Jun 2006
Posts: 229
Location: Columbia, Mo
|
 Posted: Tue May 10, 2016 9:58 am Post subject: Toner Cartridges |
  |
|
Hello:
This is now my 2nd toner cartridge that has shown empty when there is at lease 2/3 rds of the toner left in the cartridge. You can take the cartridge out, it spins freely, but when you put it back in it registers empty. The only way to solve is to install a new cartridge. Any suggestions?
Thanks
Alan |
|
| |
|
|
|
|
|
|
|
|
KipCody
medical school grad
Joined: 16 Jul 2013
Posts: 65
Location: Knoxville, TN
|
| Posted: Wed May 11, 2016 11:01 am Post subject: |
|
|
| Have you checked out the toner sensor, signal code 0E? |
|
| |
|
|
|
|
|
|
|
|
dlee
doctor
Joined: 07 Nov 2006
Posts: 1459
Location: E. Syracuse NY
|
| Posted: Wed May 11, 2016 3:07 pm Post subject: |
|
|
| Make sure that the toner spout and the hole is lined up. Also, make sure that the "pin" at the cap of the toner bottle is in the slot and that the cap of the toner bottle is sitting flush against the green lever assy. I had a customer that was experiencing the same thing and everytime I went to check, I could not find anything except a bunch of 1/2 empty toner bottles, because they would change them out so that they could keep printing. I told them that the next time it asked for toner to not touch anything and call me. When I got there, the bottle was not flush against the lever, which means that the spout and the hole are not lined up. I showed them how to properly install a bottle and they said no one ever showed them the proper way, even though I was the one that did the install and am certain I showed them. |
|
| |
|
|
|
|
|
|
|
|
xerox_7
resident
Joined: 01 Jun 2006
Posts: 229
Location: Columbia, Mo
|
| Posted: Thu May 12, 2016 4:41 pm Post subject: toner prob |
|
|
| Thanks for both of the tips. I am waiting for the machine to run out again to check the cartridge position. |
|
| |
|
|
|
|
|
|
|
|
caltech
doctor
Joined: 24 Feb 2006
Posts: 262
Location: Northern California
|
| Posted: Thu May 12, 2016 9:06 pm Post subject: |
|
|
| All the new KIP's have an RFID sensor board that reads and writes to a chip inside of the Toner Cartridge. If the toner motor runs for so long and the toner sensor does not read that more toner has been delivered to the developer, then it writes to the chip that the cartridge is empty. You can't reuse that cartridge. KIP first put this in the 9000 and early on we had a lot of half full cartridges we could not use. KIP did issue an RMA for these cartridges back then. I don't know if they will now but it's worth a try. |
|
| |
|
|
|
|
|
|
|
|
xerox_7
resident
Joined: 01 Jun 2006
Posts: 229
Location: Columbia, Mo
|
| Posted: Thu May 26, 2016 10:58 am Post subject: Toner Cartridges |
|
|
I added a velcro strip to hold down the cartridge on the drive end on the lase cartridge we put. We did get the full use out of the cartridge, co I am thinking that the cartridge is raising up and losing drive connection with the drive disc and thus thinking that the cartridge is empty. I know this is a short term fix, but what is causing the cartridge to lose drive connection?
Thank You
Alan |
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
|
|
|
|
