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C7800 meter read issue

 
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MackD
medical school grad


Joined: 14 Aug 2007
Posts: 89

 PostPosted: Sun Aug 02, 2015 7:04 pm    Post subject: C7800 meter read issue Reply with quote Back to top

I have an issue with the automatic meter read option on my unit the printer is functioning beautifully besides each month I receive the automatic meter via email but I don't get just one it sends several until machine is rebooted. Kip support is telling me to upgrade to 7.5 this should fix the issue but this will cost $700 for the billable upgrade Ghost DVD. Other than this meter issue all is well. Has anyone else come across a solution for this? Other upgrading the software or turning the option off.

Thanks!
 
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tech2tech
doctor


Joined: 04 Mar 2005
Posts: 377

 PostPosted: Tue Aug 04, 2015 5:27 pm    Post subject: Reply with quote Back to top

I had the same issue with some of mine. I use Clickcount now. Its free and you can get meters anytime along with error codes. http://www.lb3tech.net/
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