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Home of the Kip Doctor!
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KeepItPrinting.com The "unofficial' and "unauthorized" KIP info site.
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dlee doctor
Joined: 07 Nov 2006 Posts: 1459 Location: E. Syracuse NY |
Posted: Fri Oct 12, 2007 4:23 pm Post subject: Machine pulling paper through the machine |
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Last night I had a customer call me and said he put in a new 36" roll in roll 1 and when he closed it. It started to unroll the roll and spit it out the back. After about 15' he shut it off. I went in, cleared it, checked everything and restarted the machine. No problems.
Today, Another customer called and said that he put in a new roll of 36''. He noticed that the paper was dropping a couple of times. Then when he finally got it, he left the room to do something and came back and there was about 50' of the paper sitting behind the printer, he had to kill the printer. I went in and cleared everything, checked everything and restarted the machine. On start up, I noticed that KIPWatch starts, then the UI, before Unattend opens. I don't think this is the proper sequence. You should see Unattend open before the UI opens.
Both machines have the spacer on the left of the drawer out. Both also have the shims and the updated spindle grippers from TB 17 & 19. Anyone have a suggestion? |
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brink56 dreaming of medical school
Joined: 27 Oct 2007 Posts: 5
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Posted: Mon Oct 29, 2007 10:03 pm Post subject: |
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For whatever reason when this machine doesn"t recognize how much paper is left on the roll it feeds paper out until the roll is empty. I had a machine doing this same thing except it would print out about 11" of the job, cut it, then feed out the rest of the roll. If you look at total in the job info it would have a ?. Replaced the photosenser that reads the encoder for amount of paper left and it went away. Hope this helps. |
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slyman doctor
Joined: 23 Apr 2008 Posts: 467 Location: Sherbrooke,Quebec |
Posted: Wed Jul 15, 2015 11:13 am Post subject: |
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Ok this is an old post but I got the same problem even if I replace the gripper kit on both paper roll, change wheel sensor, add shim on spool shaft, clean/replace clutchs....
I have no more ideas, is anyone have another suggestions here ?
Thanks |
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CHILLIN doctor
Joined: 05 Oct 2006 Posts: 950
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Posted: Wed Jul 15, 2015 11:56 am Post subject: |
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Software upgrade. What versions are u running? I know there was a version that did this. |
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slyman doctor
Joined: 23 Apr 2008 Posts: 467 Location: Sherbrooke,Quebec |
Posted: Wed Jul 15, 2015 11:59 am Post subject: |
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7.2.348 version, the last one for 3000'machines |
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dlee doctor
Joined: 07 Nov 2006 Posts: 1459 Location: E. Syracuse NY |
Posted: Wed Jul 15, 2015 2:35 pm Post subject: |
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If you've already replaced everything else, I would make sure the paper core is tight on the spindle. When the machine pulls the paper from the paper drawer, it looks to see if the spindle is turning. If the core is tight on the spindle, the "pull sensors" and the spindle sensor should move in sequence. Once the pull sensors pull and the spindle sensor doesn't move (due to a loose core, loose paper on core or end of roll), the printer will think that it has pulled the last remaining few feet of paper off the core and what it does is pull the paper through the machine. The problem with this is that when it's not the end of the roll, the machine will continue to pull the paper until the paper sensor tells the printer that there is no more paper. Always make sure you are unable to spin the spindle inside of the paper core before installing into printer. I've also seen where the paper core, itself, is loose in the paper roll, this will have the same effect, of course. |
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PDS_tech dreaming of medical school
Joined: 21 Dec 2015 Posts: 1 Location: Los Angeles, Ca |
Posted: Mon Dec 21, 2015 6:47 pm Post subject: |
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Hello All,
My first post. I work with a KIP 3000. I have learned how to use the machine from reading all of your old posts when issues have come up and have gone to a tech when I could not find an answer.
I have this same issue when I insert a new roll of paper whether it be 30 inches or 36 inches. When I first try to print on a new roll, the machine will pulls paper through the machine until I stop it. I end up going back and forth with the printer, many times until it sees and feeds the roll normally. Cutting off the paper it feed through and trashing it. Can anyone explain the shim method.
thank you in advance |
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scott doctor
Joined: 06 Dec 2004 Posts: 570
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Posted: Thu Dec 31, 2015 6:26 pm Post subject: |
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I had one that had a bad connection where the connector on the drawer meets the connector on the frame.
Interlock switches for the fuser/exit door has given me some strange issues. Worth a try if nothing else helps.
The shims make the spindle fit tighter into the drawer. The end cap of the spindle and the plastic housing the spindle fits into are what gives the spindle the friction it needs to work correctly. With a close to empty roll the spindle is able to work it's way up enough that the gears don't mesh, making the machine see the spindle as not turning.
Scott _________________ Any ideas expressed are figments of my imagination.
Any resemblance to reality is purely coincidental. |
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