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Kip 3100 Printing issue

 
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copier dude
dreaming of medical school


Joined: 02 Feb 2015
Posts: 6

 PostPosted: Tue Mar 10, 2015 5:05 pm    Post subject: Kip 3100 Printing issue Reply with quote Back to top

We have a Kip 3100 in a print shop. The customer states that when they select for it to print 1 set from the computer it will print 2 sets. Select 2 it will print 2. Select 3 it will print 3. And so on. Any Ideas why it's doing this?
 
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jezebel09
resident


Joined: 12 Jun 2013
Posts: 209

 PostPosted: Tue Mar 10, 2015 5:36 pm    Post subject: Reply with quote Back to top

What are they using to print?
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tjohnson
doctor


Joined: 23 Aug 2010
Posts: 508
Location: Idaho Falls, Idaho

 PostPosted: Wed Mar 11, 2015 10:19 am    Post subject: Reply with quote Back to top

As jezebel asked, I've seen this happen several times when printing through the windows driver instead of Request or Print.
 
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copier dude
dreaming of medical school


Joined: 02 Feb 2015
Posts: 6

 PostPosted: Tue Jul 07, 2015 3:18 pm    Post subject: Kip 3100 printing issue Reply with quote Back to top

I finally found out what the problem was. The customer was using an old computer. After using a new computer the problem has not returned.
 
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