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newbe1
doctor
Joined: 20 Aug 2009
Posts: 289
Location: Boise Idaho
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 Posted: Wed Apr 29, 2015 3:06 pm Post subject: Designjet T770 |
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| I have a HP designjet t770 where the customer is getting a 86:01 error, i did all the normal things like cleaned encoder strip cleaned and oiled carriage bar, made sure belt was in good condition, plus upgraded firmware. Well that was a month ago and now it has come back has anyone else had this or know of something i might have missed any help would be great. |
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Placebo
intern
Joined: 06 Dec 2012
Posts: 139
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| Posted: Fri May 01, 2015 11:13 am Post subject: |
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The manual says it is a scan axis error but lists no corrective action 
I would try cleaning/lubricating the carriage rails again. Is it in a dirty environment? |
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newbe1
doctor
Joined: 20 Aug 2009
Posts: 289
Location: Boise Idaho
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| Posted: Mon May 04, 2015 10:41 am Post subject: |
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| It is a very dirt environment i will give that another shot i am also wondering if it could be encoder strip to. |
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Placebo
intern
Joined: 06 Dec 2012
Posts: 139
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| Posted: Mon May 04, 2015 11:47 am Post subject: |
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| If it's a dirty environment then it wouldn't hurt to clean the encoder again. Just don't clean the lines off of it. |
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cezwhat
resident
Joined: 24 Aug 2005
Posts: 221
Location: On the Prairie
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| Posted: Fri May 08, 2015 5:10 pm Post subject: |
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| If this issue keeps coming back I would recommend replacing the carriage motor. It has been my experience with printers in dirty environments. |
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newbe1
doctor
Joined: 20 Aug 2009
Posts: 289
Location: Boise Idaho
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| Posted: Wed May 13, 2015 3:36 pm Post subject: |
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| Problem solved it ended up being the carriage one of the plastic holders that hold the belt in place was broken thanks for all your help |
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