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2099 error toner not set correctly

 
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Bubbleguts
medical school senior


Joined: 16 Apr 2014
Posts: 39

 PostPosted: Thu Apr 24, 2014 2:01 pm    Post subject: 2099 error toner not set correctly Reply with quote Back to top

First time I have ever seen this. In order for the code to go away I put a new toner in lasts till it gets about half way then code comes back.Customer had gone through 4 bottles in 2 weeks. I have replaced knc board the one that controls seeing the bottle also the toner sensor and toner motor and main board. There is a new fw update for this but ask I see is that it changes the name of the code not fixing it. Anyone come across this?
 
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MetroMatthew
medical school freshman


Joined: 16 May 2014
Posts: 10

 PostPosted: Mon Mar 23, 2015 9:46 am    Post subject: Reply with quote Back to top

I have a 7970 that just started to show me this message. It has only done it once so far. Did you ever find a fix for it?
 
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