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Tinne73
medical school grad
Joined: 21 Feb 2014
Posts: 54
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 Posted: Mon Sep 15, 2014 12:51 pm Post subject: 9900 unattend |
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| Have a 9900 in our shop and the unattend isn't coming up. The icon is there, but it won't work. Any ideas? |
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CHILLIN
doctor
Joined: 05 Oct 2006
Posts: 950
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| Posted: Mon Sep 15, 2014 2:03 pm Post subject: |
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Run a check disc on both the C & D drives. Select automatically fix errors. Usually fixes 90% of Unattend loading issues.
Also check the Unattend .ini file and make sure it is not blank. |
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newbe1
doctor
Joined: 20 Aug 2009
Posts: 289
Location: Boise Idaho
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| Posted: Mon Sep 15, 2014 6:21 pm Post subject: |
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| Had that same issue tried all the above and eventually had to reghost to fix. |
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Tinne73
medical school grad
Joined: 21 Feb 2014
Posts: 54
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| Posted: Tue Sep 16, 2014 11:08 am Post subject: |
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| .ini file was blank, any ideas on how or why does that happen? I was also told later that the printer was just "shutting off" without the power button being flipped. I used an old .ini file, until I can reghost, and it works fine; no weird power down. |
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mark in vegas
doctor
Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV
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| Posted: Tue Sep 16, 2014 11:22 am Post subject: |
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The blank .ini file may indicate a failing HD. I've gotten into the habit of running CHKDSK w/repair at least every visit or two. I also clear out the request and problem folders every call. May be a little overkill but the random oddball problems have almost disappeared from our gear in the field.
_________________
Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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Tinne73
medical school grad
Joined: 21 Feb 2014
Posts: 54
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| Posted: Tue Sep 16, 2014 11:33 am Post subject: |
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| Thank You for the information I think it will help alot. |
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jezebel09
resident
Joined: 12 Jun 2013
Posts: 209
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| Posted: Tue Sep 16, 2014 12:03 pm Post subject: |
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| Tinne73 wrote: |
| .ini file was blank, any ideas on how or why does that happen? I was also told later that the printer was just "shutting off" without the power button being flipped. I used an old .ini file, until I can reghost, and it works fine; no weird power down. |
This was a quirk of the older versions of Unattend. This has been remedied with newer versions. The newer versions will inspect the .ini file prior to fully opening the software; if it is found to be blank/short, then the backup or last known good version will be loaded and the software will start normally.
Running a check disk isn't a bad idea, but usually this isn't the culprit. Typically it is the power down sequence and Unattend not closing properly. |
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mark in vegas
doctor
Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV
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| Posted: Tue Sep 16, 2014 12:05 pm Post subject: |
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A better answer
_________________
Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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Tinne73
medical school grad
Joined: 21 Feb 2014
Posts: 54
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| Posted: Tue Sep 16, 2014 3:28 pm Post subject: |
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| Thank You all for the awsome feedback. |
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