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Tinne73
medical school grad
Joined: 21 Feb 2014
Posts: 54
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 Posted: Wed Mar 19, 2014 3:30 pm Post subject: 7700 Fuser not heating. |
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| I recently ghosted this machine for IPS problems everything worked as planned except now the fuser is not heating up. Could this be a simple firmware upgrade problem? I havenever worked on this model before, any help greatly appreciated |
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cjwilt
doctor
Joined: 24 Jan 2007
Posts: 1041
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| Posted: Wed Mar 19, 2014 3:35 pm Post subject: |
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I doubt it has anything to do with the firmware.
Have you checked the fuser lamp? This model has had issues with the lamp going out in it. |
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Tinne73
medical school grad
Joined: 21 Feb 2014
Posts: 54
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| Posted: Wed Mar 19, 2014 4:28 pm Post subject: |
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| Thanks for the info. I will be checking those next visit. I wanted to be sure I was on the right path. |
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Tinne73
medical school grad
Joined: 21 Feb 2014
Posts: 54
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| Posted: Mon Mar 24, 2014 5:58 pm Post subject: |
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Does anyone have any idea which number I use for the IR lamps on the 7700?!
I am finding four different numbers.
Z206800010 - white - QIR230-1500
Z206800020 - red - QIR230-1300
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Z206800050 - QIR230-1250
Z206800060 - QIR230-1550
The manual lists all 4 but in different places.
Last edited by Tinne73 on Tue Mar 25, 2014 4:07 pm; edited 1 time in total |
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bigal
doctor
Joined: 17 Apr 2007
Posts: 352
Location: TEXAS
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| Posted: Tue Mar 25, 2014 2:51 pm Post subject: Fuser Lamp |
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It has been a problem with the 7700. I have replaced 2 of the RED 1550 watt lamps.
Usually they are backordered!
Not sure about other wattages maybe used in Europe?? |
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Placebo
intern
Joined: 06 Dec 2012
Posts: 139
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| Posted: Fri Mar 28, 2014 11:21 am Post subject: |
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| About a year ago I had one that would stay in the warming up mode for what seemed like forever. I could see that the lamps were coming on so I was confused as to why it wouldn't get to a ready state. Placed a call to KIP support and they pointed me to a setting I never would have guessed. Sadly my memory sucks bad and I don't remember the exact setting but it was in the configuration portion and had something to do with toner coverage high or something to that effect and turning it off solved the problem. Sorry for not remembering the exact setting, if I was near one I could look and find it. |
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Tinne73
medical school grad
Joined: 21 Feb 2014
Posts: 54
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| Posted: Mon Apr 07, 2014 10:12 am Post subject: |
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| I ordered the lamps, and well, the 1550 is on backorder of course. I decided to try some of the other troubleshooting in the manual and ended up replacing the DC Driver PCB 12050 It worked for about 10 minutes, I printed 4 test prints they came out partially fused and ends wrinkled, then the machine went back to the original error code E-01. The lamps looked like they were on, and the fuser did get hot but then it just stopped working again. Is it possible that somehow the new Drive got messed up by a diff. problem? any ideas? or should I just wait for the lamps and hope it is one of them? |
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Tinne73
medical school grad
Joined: 21 Feb 2014
Posts: 54
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| Posted: Wed Apr 30, 2014 11:30 am Post subject: |
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Well, I replaced the lamps, it worked long enough to print a test page or two, then error came back. I took out the red lead lamp and sure enough it was bad. So KIP says it is the lamp, put a new one in... uuummmmm didn't I already do that? anyway does anyone have any idea what could be causing the lamp to go bad? KIP seems to think I just got a bad lamp, so I ordered a new one, again, I cant just keep ordering new lamps, but KIP isnt being very helpful. Any ideas?  |
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CHILLIN
doctor
Joined: 05 Oct 2006
Posts: 950
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| Posted: Wed Apr 30, 2014 1:12 pm Post subject: |
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I would love to know as well why those lamps are going bad.
I'm sure KIP doesn't think there's an issue.
No one has noticed at KIP that the heat lamps are on constant backorder.
I was told, "keep a spare set" since they are always on backorder. |
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mascan42
medical school grad
Joined: 08 Apr 2009
Posts: 52
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| Posted: Sat May 31, 2014 1:52 am Post subject: |
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| Tinne73 wrote: |
Does anyone have any idea which number I use for the IR lamps on the 7700?!
I am finding four different numbers.
Z206800010 - white - QIR230-1500
Z206800020 - red - QIR230-1300
-or-
Z206800050 - QIR230-1250
Z206800060 - QIR230-1550
The manual lists all 4 but in different places. |
The first set aren't available anymore (at least not from my supplier), but the second set doesn't list which is the red and which is the white. I learned the hard way that the 1250 is the replacement for the 1500 and the 1550 is for the 1300, even though you would logically assume that the closer numbers would be the ones that are related. |
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cjwilt
doctor
Joined: 24 Jan 2007
Posts: 1041
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| Posted: Sun Jun 01, 2014 5:36 pm Post subject: |
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| Who's your supplier? |
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Tinne73
medical school grad
Joined: 21 Feb 2014
Posts: 54
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| Posted: Mon Jun 02, 2014 12:09 pm Post subject: |
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| Well, I ordered another lamp (it wasn't on backorder this time!) anyway, the first lamp I ordered ended up being defective lamp, or so KIP says, the lamp was fine before I installed it. The second lamp did the job though. Thanks for all the input it really helped. |
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