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error number CE51?

 
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Tinne73
medical school grad


Joined: 21 Feb 2014
Posts: 54

 PostPosted: Tue Mar 25, 2014 4:11 pm    Post subject: error number CE51? Reply with quote Back to top

A new customer has called in about error code CE51 on a 3100, I can not find this error code in my manuals. Am I just not looking in the correct area?
Does anyone know what this code is for or if it is even a code?
I know that the 5000 model has an error code E-51 with a C to denote the problem, but can not find it for the 3100.
Thanks for any help.
 
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CHILLIN
doctor


Joined: 05 Oct 2006
Posts: 950

 PostPosted: Tue Mar 25, 2014 5:23 pm    Post subject: Reply with quote Back to top

CE-51 is that shown on the touch screen?
Take the little door off the Service Panel. It will give you the correct error on the LCD screen.

It will probably show either a
E-31 Image Corona Error (Main Charge Wire)
E-32 Separation Corona Error (Separation Wire)
E-33 Transfer Corona Error (Transfer Wire)
Above errors try replacing the wire and cleaning the assy.
Usually this fixes the error.

E-34 Bias Output Error (Developer Bias Issue) See service manual and TB's can walk you through this one.
 
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Tinne73
medical school grad


Joined: 21 Feb 2014
Posts: 54

 PostPosted: Tue Apr 01, 2014 1:28 pm    Post subject: Reply with quote Back to top

Thank You, it did end upbeing the Image corona error.
 
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