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newbe1
doctor
Joined: 20 Aug 2009
Posts: 289
Location: Boise Idaho
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 Posted: Wed Mar 13, 2013 4:23 pm Post subject: Light Grey lines |
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Have a 5000 when they print from adobe the light grey lines will not show up at all, so had them print from kip printnet the lines show up but they are coming out very light and they do the same through kip print and kip request has anyone experienced this before thanks.
I don't believe it is a printer issue when a test print is sent they look perfect.
The drum is brand new and so is the image and transfer unit wires dev unit is also not very old about 100,00 on it. the machine has 960,00 SQ on it. |
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rpscdm
medical school senior
Joined: 08 Sep 2006
Posts: 31
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| Posted: Wed Mar 13, 2013 5:04 pm Post subject: |
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Have you checked the Monochrome PDF Feature settings in thru printnet?
Try setting minimum feature size to 3, this has helped me before. |
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newbe1
doctor
Joined: 20 Aug 2009
Posts: 289
Location: Boise Idaho
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| Posted: Fri Mar 15, 2013 10:43 am Post subject: |
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| thanks for the help when i switched those setting the lines were coming out will let everyone know if anything changes. |
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newbe1
doctor
Joined: 20 Aug 2009
Posts: 289
Location: Boise Idaho
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| Posted: Mon Apr 22, 2013 7:18 pm Post subject: |
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| So after several weeks the customer calls back and says the gray scale is going out again anyone else know what could be causing this? |
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