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service dept policy and procedure

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tech2tech
doctor

Joined: 04 Mar 2005
Posts: 377

Posted: Wed Feb 08, 2012 12:09 am Post subject: service dept policy and procedure

I am working on documenting the policies and procedures for are technicians. Wanted to see if anyone had anything they use that could be emailed to me so I can get some ideals on mine.

mark in vegas
doctor

Joined: 20 Oct 2010
Posts: 1852
Location: Las Vegas, NV

Posted: Wed Feb 08, 2012 2:47 pm Post subject:

Only two conditions required; Treat the customer like he's signing your paycheck-cause he is. Don't lie, cheat or steal from your employer. Pretty simple huh....... _________________ Regards, Mark RVN 68-69 It's so nice to be insane No one asks you to explain

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