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Home of the Kip Doctor!
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KeepItPrinting.com The "unofficial' and "unauthorized" KIP info site.
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Tech intern
Joined: 27 Jun 2008 Posts: 112 Location: Boise, Idaho |
Posted: Mon Jul 07, 2008 1:35 pm Post subject: How do I make it print in color |
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Just sold a new machine, drove 125 miles, (service van started acting up)took it out of the trailer, up a ramp, thru the corriders, removed old machine, moved tables and equipment, set machine up, installed drivers, sales man was showing how to run, print, scan, change paper, etc., 15 minutes from signing paperwork.
Customer asks "How do I make it print in color?". Thought he was kidding!! Told him it was "black and white only". He then refused to accept the machine!!!
Walked outside for about 20 minutes before I did something that I would go to jail for. Reloaded the machine in trailer.
He has had a couple of service calls for his old machine. Takes me a while to get there and longer to fix his old machine. $$$$$.
Never mention anything about a new machine to him again, even though he keeps hinting that he wants one. I don't feel his pain |
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pq resident
Joined: 24 Jun 2005 Posts: 231 Location: Northern California |
Posted: Thu Jul 17, 2008 3:31 am Post subject: |
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I read this and had to laugh. Man do I feel for ya. But did you kick the sales rep or the the customer. I mean wasn't there a signed quote that said "monochrome printer" or "BW printer" or similar? If it was in writing and they signed a quote, they are bound to accept delivery. |
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Tech intern
Joined: 27 Jun 2008 Posts: 112 Location: Boise, Idaho |
Posted: Wed Jul 30, 2008 3:56 pm Post subject: |
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The sales guy, who is really good, walked outside with me. He has an aversion to going to jail also. He was a little miffed also. |
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p51d007 medical school grad
Joined: 01 Jun 2011 Posts: 98 Location: Springfield Missouri |
Posted: Thu Jun 16, 2011 8:04 pm Post subject: |
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LOL...good one...similar to one I had with a fax machine back in the 80's.
Was showing a lady in an office how to use it, and she said with a straight face...."how does it roll that paper up small enough to fit through the phone line". I just had the deer in the headlights look on my face. _________________ 39 years in the small format business, large format since 2009. Toshiba D.A.T.E. trainer. |
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mark in vegas doctor
Joined: 20 Oct 2010 Posts: 1852 Location: Las Vegas, NV |
Posted: Fri Jun 17, 2011 11:25 am Post subject: |
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Was she wearing shoes?? _________________ Regards,
Mark
RVN 68-69
It's so nice to be insane
No one asks you to explain |
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