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cherokeerepro
medical school freshman
Joined: 30 May 2007
Posts: 13
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 Posted: Wed Nov 17, 2010 11:45 am Post subject: Controller reboots when I send I print job |
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My KIP 6000 internal controller takes a while to boot up when I turn it on. The screen says "verifying dmi pool data...", then goes to the checking memory screen, then starts the process over. It will eventually boot up and open unattend.
When I send a print job, it may print a couple pages, then print a blank page and the controller reboots. It may reboot even before printing a page.
Any help would be greatly appreciated. |
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CHILLIN
doctor
Joined: 05 Oct 2006
Posts: 950
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| Posted: Wed Nov 17, 2010 4:14 pm Post subject: |
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| You might have a hard drive starting to fail. I might reghost the controller hard drive first though. It also might be a power supply but the slow booting sounds more like the hard drive to me. |
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cherokeerepro
medical school freshman
Joined: 30 May 2007
Posts: 13
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| Posted: Wed Nov 17, 2010 4:53 pm Post subject: |
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| I tried to ghost a new hard drive and had the same problem. Is it possible that is could be the power supply? |
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Chazbo
doctor
Joined: 05 Jul 2005
Posts: 377
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| Posted: Wed Nov 17, 2010 6:43 pm Post subject: |
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It could be the power supply or maybe swollen/leaky capacitors on embedded controller motherboard
_________________
Ride To Live |
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bigal
doctor
Joined: 17 Apr 2007
Posts: 352
Location: TEXAS
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| Posted: Thu Nov 18, 2010 8:05 pm Post subject: 6000 rebooting |
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| Can be motherboard or the cpu is overheating, try to remove heatsink and clean top of cpu and put new silicone thermal paste on it. Also make sure cooling fan on cpu is working |
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cherokeerepro
medical school freshman
Joined: 30 May 2007
Posts: 13
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| Posted: Mon Nov 22, 2010 2:12 pm Post subject: |
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| I changed the power supply and that fixed the problem. Thanks for the help! |
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