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dlee doctor
Joined: 07 Nov 2006 Posts: 1459 Location: E. Syracuse NY |
Posted: Mon Feb 09, 2009 1:18 pm Post subject: scanning straight, images not |
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I have a scanner that seems to be scanning prints in straight, but when you go to view it, it'll be crooked. Anyone else seen this problem? |
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Tech intern
Joined: 27 Jun 2008 Posts: 112 Location: Boise, Idaho |
Posted: Mon Apr 20, 2009 10:46 am Post subject: |
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New or old. What size of prints. Are the black screws out on the back. |
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Tech intern
Joined: 27 Jun 2008 Posts: 112 Location: Boise, Idaho |
Posted: Mon Apr 20, 2009 10:47 am Post subject: |
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New or old. What size of prints. Are the black screws out on the back. |
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dlee doctor
Joined: 07 Nov 2006 Posts: 1459 Location: E. Syracuse NY |
Posted: Mon Apr 20, 2009 1:49 pm Post subject: |
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Actuallly, they've had the machine for a couple of years now. Since Feb., I just went in and did some cleaning and recalibrating and I have not heard back from the customer of any new issues. |
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dlee doctor
Joined: 07 Nov 2006 Posts: 1459 Location: E. Syracuse NY |
Posted: Mon Aug 24, 2009 10:27 am Post subject: |
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OK, so I go back to do reg. maint. and they say that they are still getting crooked prints. The machine has been here for at least 4 years now and it seems random on any size prints. Sometimes the prescan that you see on the viewer actually looks straight but as soon as it takes the whole paper through, the image is crooked to the right. The original goes through scanner perfectly straight though. |
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solidrock resident
Joined: 09 Jan 2007 Posts: 212
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Posted: Tue Dec 22, 2009 2:40 pm Post subject: |
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I am having the same issue. The image is skewing, but the paper is feeding through straight and fine. I think it has something to do with the scanner not being able to distinguish the edges of the paper properly. I am attempting to do a white shading on the scanner, but it is taking an awfully long time to do it. How long should it take? Dlee, did you figure out a solution? |
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dlee doctor
Joined: 07 Nov 2006 Posts: 1459 Location: E. Syracuse NY |
Posted: Tue Dec 22, 2009 4:22 pm Post subject: |
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I ended up doing a white shading on the scanner. One thing I didn't know is that it takes up to 25 min. to complete a white shading as compared to about 3 min. on the monochrome scanners. I just had to be patient, when it is done, the button will be unshaded, but it does take about 25 min. Try this and let me know how it goes. I have not heard back from the customer, so hopefully this will help you out. |
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solidrock resident
Joined: 09 Jan 2007 Posts: 212
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Posted: Wed Dec 23, 2009 11:00 am Post subject: |
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I ended up doing the white balance, but I had to turn automatic deskew off in the software. Something in the beginning of the image was making the software think that the image was skewed. |
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