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Selling a USB 2 (SN 1210XXXXX) KIP2300 scanner: will come with cable and HIL PCB... Does not come with stand or rear wire stacker.. We repurposed them for our replacement scanner BUT I will include t ...

Nice! Thanks for the update.

Thanks for the update and fix. Sorry, I have no experience with the Fold but I'm sure it will come in handy for others.

Customer recently noticed that when making a copy (via NextImage and through USB connection), he has to wait until the first copy is printed out of the 780 before he can even insert the next original ...

Arlen, if you search SUP7700-101 on KIP's Store, it says that it's for both the 7700 and 7900. Edit: "Sorry Arlen, I reread what I wrote and it seemed a little harsh. I was just letting you know wha ...

I've never had a KIP7000 but if you google the KIP7000 drum, there are a few online stores that sell the drum and in the description it says that it's compatible with the 7700/7900.

How bad is the tear? I've gotten by with taping it from behind. You might get a mark on the prints where the tear is but it should be minimal depending on the size of the tear. You'll still want to ...

Printing blank sheets could be a few things. It's almost impossible to diagnose if after you reboot and it works fine. If you have the service manual, do the checks for Completely White (No Image) o ...

Yeah, you're right, especially if they're going to write it off, might as well just replace the controller.

I would have done a "Clean Database" before replacing the controller. If you have the controller at the shop, can you hook it up to another KIP? When KIP first came out with the System K, some of t ...

Good Riddance!!! Just kidding. Mark, you've been very helpful over the years and I really appreciate all the help and wise-cracks. I think this forum won't be the same without you. Good or Bad? ...

Caltech, that's definitely a quick fix to the issue..haha

I had this same exact issue back in 2017. Same exact situation as caltech described. If you empty the Request folder with the network cable unplugged, it will not populate but as soon as you plug in t ...

I'm not entirely sure if the cost is for the Windows License or the Keycodes. But either way, it's wrong to withhold the keycodes. It's almost like you have to pay ransom, just to get existing keyco ...

I have a customer that had originally bought their KIP7100 from another huge dealer and also had them servicing it. They recently switched to us for service. A couple months ago their controller nee ...