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There is another new firmware available on HP's FTP site, again it doesn't show up in the Firmware update built into the plotter, but this is supposed to reduce paper jams and related errors, includin ...

It depends on how you have it setup. You can either setup a maintenance contact with your dealer, which can be setup based on Sq./Ft. per month and you can include paper and ink or not.

Or you can ...

The HP rep I spoke to knew nothing about a beta firmware. Don't suppose the tech left the link to the download or better still his flash drive..... Very Happy

Unfortunately no, but it is no longer beta firmw ...

Sorry for the delay, it got to the point we were getting this error about 2-3 times a day. Our dealer had been beta testing a new firmware to fix this issue and it actually was officially release the ...

We had it come up earlier today, but turning the plotter off and back on seems to have fixed it for us....knock on wood.

Morning Guys,

How are the HP PageWide going in the field thus far?

I'm going on HP PageWide Training soon , so any on going issues I would be good to be aware of?

Thanks
There is now a new f ...

I figured it out finally (so simple, yet to get it took so much).

The URL to the Excel file always remains the same, so you can get it by doing either of the following:
This one will download with ...

Azon, now we are one of there biggest dealers so I can not guarantee you will get our pricing.
Not too many companies have room for 5 KIP 800's, I just used that as an example of how some companies h ...

Does anyone know a way to retrieve the accounting data from an HP Pagewide 8000 automatically?

We have been able to do this on the KIPs, but I would like to be able to do so on the HP as well.

I ...

That is easy enough, as our Repro Dept just ran a 3600 sq foot job on it Friday with cost being $0.028. It is probably less than that as KIP always under estimates how long their drums last, heck we h ...

I Know you mentioned the 9900, but when HP actually did do a comparison with the KIP it was with the 9900, not the 800. They had to or they would not have been able to get their numbers below KIPs. I ...

Actually Doc the 800 series seems to be dead on on the cut lengths.
Again way to many comparisons to old antiquated equipment.
Its like comparing the KIP 800 to the HP 1050C. Heck why not compare it ...

Another big issue that sime of the operators of the HP 8000 told me is the the cut length accuracy. Operators I spoke to said the HP is deadly accurate as far as cut length. I am pretty sure we are al ...

Wow, I hate to burst everyone's bubble but.....
I have also seen the KIP 800 series and the HP Pagewide side by side and the KIP is by far the better product for the AEC industry.
First off most of ...

Ok, not sure what issues mark is having with the firmware, perhaps another thread about that would be good? Also, mark, have you upgraded to the latest firmware that came out last week?

I am seeing ...