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The Add Toner indicator is on, after installing a couple of different toner cartridges it's still asking for toner, and the unit does not go through the add toner cycle (doesn't rotate the toner clutc ...

Could someone provide a copy of the parts catalog for the Ricoh MP W3601, Lanier L426, I only have the service manual.

My email address is [email protected].

Thanks,

One half the print or copy is entirely black, the other half has heavy vertical lines that a charge assembly would produce, but extremely heavy.

Cleaned the Charge unit, the wire and end blocks are ...

Not sure how to go about updating the Postscript file.

Customer is using PrintNet, can not load the WPD or Request on their workstations.

On some multiple page PDF's it prints all pages on other multiple page PDF's it prints only one or two pages then ...

Yes, the belt is in place, good and tight.

The lead sensor, it detects the original when inserted. The trail edge sensor is good, I can physically push and pull a document through the scanner and s ...

I can open the scanner just enough to physically push an original through by hand. When I do that the unit produces a copy. All the scanner functions appear to work except the motor.

Maybe it's tim ...

Insert an original for either Copy or ScanToFile: The unit detects the original
and it's all systems go, but it does not physically pull in the original and then "original misfeed" is displayed.
...

I have the 7.2 WPD and Request, but nothing to update the printer controller. Can anyone help me out here?

3100 has 6.5 with the PDF feature. I loaded the 6.5 WPD on three workstations, all worked fine for 6 months, then all computers lost print capabilities, Adobe would lock up when the Kip 3100 was selec ...

Customer moved the unit and now the fuser is cold as ice. Ohm test ensured me the lamp is still good.

I have the service manual, but no parts manual. Can anyone please provide me with the Parts Ma ...

I deleted the WPD and reinstalled it with the Output Format set to KipScript and now it's printing PDF files w/o the watermark.

Strange how it just decided to stop working after a few days.

From my understanding the PDF/Postscript option allows printing PDF's through Request. Without the PDF/Poscript option customers are limited to printing PDF's through the WPD only. Just change the WPD ...

Kip 3000 without the PDF option, so after installing the Windows Print Driver I changed the "Output Format" in the WPD from KIPGL to KIPScript and was able to print PDF files via the WPD.

Couple d ...

By IM Corona I assume you mean the Charge Corona, yes, the Charge Corona has been cleaned. The image also had some hazy vertical lines, they disappeared when the Charge Corona was cleaned.

I cleane ...